Updox Executive Team

Zach Zettler


Zach is a proven software industry executive with more than 25 years of successful sales, marketing, and operations leadership experience with a focus on driving innovation and growth in the health & human services software space. Prior to this role, Zach held senior business development and operational leadership positions with other fast-growing technology companies including Information Dimensions (now OpenText), Sterling Commerce (now IBM), and Netsmart Technologies.

Mark Gilicinski

Senior Vice President, Product

With proven leadership experience and a broad background in developing, supporting, and marketing technology-based products and services, Mark leads the Product team for Updox and AlertMD to create innovative solutions for our healthcare customers and their businesses. Mark previously held key roles with CoverMyMeds, Cardinal Health, Walt Disney Feature Animation and the National Security Agency. Mark also founded a mobile technology start-up.

Heath Rittler

Vice President, Analytics

Heath guides strategic decision-making for Updox and AlertMD based on supporting data, analytics and actionable insights. His expertise in business intelligence and analytics is founded in experience across the multidisciplinary healthcare delivery system, including provider, carrier, and consumer. With a background in healthcare economics, Heath curates data delivery and leads the technical development and strategy of business intelligence. He volunteers with Women in Analytics and participates in the Rev1 mentorship program.

Mike Harris

Senior Vice President, Technology

Mike is a respected IT expert with a diverse background working for international, national and start-up organizations. He brings more than 25 years of experience to this role, including expertise in enterprise scalability, application performance, strategic planning, technology roadmaps and Agile development. He previously held technology leadership roles with Ecommerce, Pillar Technology, Skybus Airlines, Best Transport and CheckFree and presents regularly on topics including innovation, engagement and Agile methodology.

Jeff Bzdawka

Senior Vice President, Development

With experience across strategy, innovation and product management, Jeff brings expertise in creating enterprise-level applications, creating hosted software solutions from data management to critical alert systems and managing technology teams to create industry-leading solutions for healthcare. An accomplished executive and application developer, he is a co-founder and solution architect of AlertMD and previously worked for TravelCLICK.

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