Management Team

Michael Morgan

Michael Morgan, Chief Executive Officer –

With a successful track record in high-growth healthcare technology organizations and helping organizations use technology to transform the way care is delivered, Mike provides data-driven leadership and aggressive growth orientation with deep experience across marketing, product management, business development and operational disciplines. Prior to Updox, Mike was senior vice president of Marketing for Netsmart, an electronic health record provider, which grew to become the dominant leader in the behavioral health market.

Sean Ramsey

Sean Ramsey, President –

A solution-oriented leader with business development, sales, and marketing experience, Sean offers expertise in building and selling new company initiatives and market expansion. He has both client-side and consulting experience working with healthcare providers, payers, and pharmacies on how to leverage technology to gain efficiencies, reduce costs, and improve patient communication and outcomes. Prior to joining Updox, Sean served as vice president of Business Development for Information Control Corporation, a leading IT professional services firm focused on business intelligence and interactive marketing.

Mike Witting

Mike Witting, Chief Technology Officer –

Mike brings to Updox his extensive experience in creating highly scalable, easy-to-use business application architectures for companies needing to transact with the customers thousands of times a day. Mike plays a key role in helping Updox deliver quick results to a large network of practitioners, their patients, and their work partners on those tasks that occur frequently and depend upon good communication and collaboration. Before joining Updox, Mike’s experience includes serving as lead architect for CheckFree, BestTransport and Verexis.

Tobin Juday

Tobin Juday, Vice President, Architecture –

With considerable experience in the development and design of high-performance, highly secure, web-based systems that have served time-sensitive, quality sensitive businesses that demand perfection, Tobin’s expertise in systems that cannot fail translates directly to Updox’s strict requirements for supporting the accountability of care providers and the privacy of patient information. Before joining Updox, Tobin led Development teams at CheckFree, BestTransport, and Skybus.

Mike Harris

Mike Harris, Vice President, Development –

An outstanding team builder and technology leader, Mike brings to Updox a strong background in information technology, business, architecture and system engineering. His experience in strategic planning, technology roadmaps and Agile development make him ideal to lead the development of new Updox innovations and solutions. Prior to Updox, Harris held product development roles with ecommerce, Inc., Pillar Technology, Skybus Airlines, Best Transport and Checkfree Corporation. He holds a bachelor’s degree in Computer Science from Otterbein University and has Six Sigma certification.

Ritch Newport

Ritch Newport, Vice President, Customer Experience –

Ritch has a solid background in healthcare software and customer service, including managing a team of 40+ customer service and testing professionals. He has a strong history of interfacing with both internal business users and external customers in a variety of technology projects, including healthcare software implementations and CRM programs. He previously worked for TIBCO Software, DSW, Applied Innovation and Sterling Commerce. He is a Certified Project Management Professional and holds degrees from Franklin University and Ohio University.

Pat Bickley

Pat Bickley, Product Director –

Highly regarded for problem solving, creativity and customer partnerships, Pat is quick to recognize trends and get products to market swiftly and successfully. She is responsible for helping Updox get new solutions to market, as well as ensuring CRM components are incorporated in ways that are beneficial to physicians, partners and patients. Prior to Updox, Bickley held product management roles with Health Care DataWorks, McKesson/RelayHealth, HTP, CMHC Systems and HubLink.

Katie Lachey

Katie Lachey, Director of Sales –

With a solid background in sales, marketing and communications, Katie works closely with practices during both their sales and implementation cycles to ensure they maximize their Updox service. Her expertise in forecasting, pipeline management, lead generation and promotions enables her to play a leading role in the growth of Updox and our connections with physicians, practices and partners. Prior to Updox, Katie held marketing positions with Netsmart, OPENonline and the Ohio Hospital for Psychiatry.