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# Updox: Heighten the patient experience, boost practice productivity, and increase your profitability with Updox.

## Sitemaps
[XML Sitemap](https://www.updox.com/sitemap_index.xml): Includes all crawlable and indexable pages.

## Posts
- [How Healthcare AI Is Transforming Fax and Document Workflows](https://www.updox.com/blog/how-healthcare-ai-is-transforming-fax-and-document-workflows/): That's where healthcare AI comes in. This technology is reshaping how medical practices handle faxed records, referrals, lab results, and insurance documents by automating extraction, classification, and routing. 
- [Why Medical eFax Software Still Matters in 2026](https://www.updox.com/blog/why-medical-efax-software-still-matters-in-2026/): That is exactly where medical eFax software fits in and why it still matters in 2026.
- [The Hidden Cost of Manual Healthcare Document Management](https://www.updox.com/blog/the-hidden-cost-of-manual-healthcare-document-management/): You might wonder why manual healthcare document management persists even after implementing an electronic health record (EHR) system. The truth is that most medical practices operate in a hybrid environment. Paper records, faxes, scanned files, and digital EHR tasks coexist daily.
- [Simplify Pre-Visit Work with Patient Communication Software](https://www.updox.com/blog/simplify-pre-visit-work-with-patient-communication-software/): The right patient communication software changes this dynamic. It connects your intake processes, messaging, and documents to reduce delays and improve appointment readiness.
- [How Digital Patient Intake Reduces Day-Of-Visit Bottlenecks](https://www.updox.com/blog/how-digital-patient-intake-reduces-day-of-visit-bottlenecks/): Digital patient intake helps move key administrative tasks earlier in the patient journey. By collecting information before the appointment, you improve both practice efficiency and the overall care experience.
- [Why Pre-Visit Patient Communication Matters More Than Ever](https://www.updox.com/blog/why-pre-visit-patient-communication-matters-more-than-ever/): Pre-visit patient communication is the active exchange of information between healthcare providers and patients before the actual appointment.
- [How Unified Communication Transforms Ambulatory Care](https://www.updox.com/blog/how-unified-communication-transforms-ambulatory-care/): This article reveals how a unified communication solution like Updox helps primary care physicians and teams improve coordination, streamline secure messaging, and enhance patient satisfaction. 
- [How Embedded Healthcare Payment Solutions Improve Cash Flow](https://www.updox.com/blog/how-embedded-healthcare-payment-solutions-improve-cash-flow/): Embedded healthcare payment solutions drastically reduce this workload through automation and integration.
- [Understanding the Real Benefits of Healthcare Software](https://www.updox.com/blog/understanding-the-real-benefits-of-healthcare-software/): This article will help providers understand the significant benefits of healthcare software, showing how specific features can streamline their practices, reduce administrative burdens, and ultimately improve patient care.
- [How Virtual Waiting Rooms Mimic an In-Office Experience ](https://www.updox.com/blog/how-virtual-waiting-rooms-mimic-an-in-office-experience/): Digital healthcare has revolutionized access, but sometimes, the tools we use can feel a bit... robotic.  The doctor is “in,” but the warmth and familiarity of the office visit seems to be lost in translation. 
- [From Chaos to Calm: How Virtual Waiting Rooms Software Improves Patient Satisfaction ](https://www.updox.com/blog/from-chaos-to-calm-how-virtual-waiting-rooms-software-improves-patient-satisfaction/): Discover how virtual waiting room software reduces wait times, streamlines intake, and improves patient satisfaction with more efficient healthcare workflows.
- [Updox’s Virtual Waiting Room: Modernizing Patient Engagement](https://www.updox.com/blog/updoxs-virtual-waiting-room-modernizing-patient-engagement/): We’ve all been there: Sitting in a crowded waiting room, scrolling on our social media to distract us from the person coughing next to us, wondering if they're contagious. But what if that waiting room could be reimagined? What if it could be efficient, private, and entirely digital? 
- [Telehealth After 2025: Preparing Your Practice for the Next Era of Care ](https://www.updox.com/blog/telehealth-after-2025/): The way healthcare practices deliver care has changed dramatically in the past few years, with telehealth becoming a cornerstone for patients and providers alike. However, the landscape of virtual care is set to shift again.  
- [The Importance of a Cohesive Digital Forms Experience for Patients ](https://www.updox.com/blog/the-importance-of-cohesive-digital-forms/): The first interaction a patient has with your practice often isn't with a person, but with a form—either provided in person at the office or sent ahead of time via email or text message. This step can shape how they feel about their entire healthcare journey. 
- [Why the Digital Front Door Is Key to Today’s Healthcare Experience ](https://www.updox.com/blog/why-the-digital-front-door-is-key-to-todays-healthcare-experience/): Think about the last time you booked a flight or ordered dinner online. It was probably simple, fast, and likely done from your phone. Now, think about the last time you scheduled a doctor's appointment. Was it just as easy? For many, the answer is no.  
- [How to Choose the Best Appointment Reminder Solution ](https://www.updox.com/blog/how-to-choose-the-best-appointment-reminder-solution/): A missed appointment is more than just an empty time slot. It's a disruption to your schedule, a loss of revenue, and a missed opportunity to provide care. For busy healthcare practices, keeping appointment schedules organized is essential for smooth operations and making sure patients receive great care. 
- [Enhancing Telehealth Communication with Interpreter and Translation Services ](https://www.updox.com/blog/telehealth-interpreter-and-translation-services/): Miscommunication in healthcare carries a hefty price. And it can happen for many reasons. Breakdowns stemming from ineffective communication systems can lead to patient complaints, medical errors, and legal risks. Language barriers also pose significant challenges. One report reveals that poor communication between patients and healthcare providers leads to serious patient harm, including misdiagnosis, improper treatment, and medication errors.  
- [Primary Care Providers Week: Innovative Solutions to Reduce Admin Burden and Boost Efficiency  ](https://www.updox.com/blog/primary-care-providers-week/): Primary Care Providers Week is here—a special moment to honor your dedication and recognize the vital impact you have every day.  
- [From Text to Treatment: How Updox’s Secure Text Tool Helps Improve Patient Outcomes ](https://www.updox.com/blog/updoxs-secure-text-tool-helps-improve-patient-outcomes/): You know that daily communication with patients should prioritize empathy, clarity, and patient safety. But when it’s done well, effective communication between providers and patients not only helps ensure privacy and transparency but also plays a vital role in improving patient outcomes.  
- [Patient-Centered Care: How Updox’s Patient Engagement Tools Support Your Practice’s Mission ](https://www.updox.com/blog/patient-centered-care/): Patient-centered care is taking center stage when it comes to high-quality healthcare delivery, particularly in improving patient satisfaction and reducing admissions, readmissions, and the average length of hospital stays.  
- [How Doctors Can Use Saved Time to Improve Their Well-being ](https://www.updox.com/blog/how-doctors-can-use-saved-time-to-improve-their-well-being/): You have a deep desire to heal, to connect, and to make a meaningful difference in the lives of your patients. But the relentless demands of administrative tasks, endless paperwork, and time constraints can sometimes make this a challenge. 
- [Reducing No-show Appointments: Best Practices for Healthcare Providers ](https://www.updox.com/blog/reducing-no-show-appointments/): An empty examination room is a dreaded sight for many healthcare providers. It’s concerning, and it’s definitely frustrating.  
- [What Is Value-based Care Reimbursement? ](https://www.updox.com/blog/what-is-value-based-care-reimbursement/): The way providers are paid is changing. For decades, the fee-for-service (FFS) vs value-based care (VBC) model reigned supreme. However, a new paradigm is evolving and setting the bar for healthcare outcomes: value-based care reimbursement.  
- [How Telehealth Is Transforming Rural Healthcare Delivery ](https://www.updox.com/blog/how-telehealth-is-transforming-rural-healthcare-delivery/): Approximately 20% of Americans reside in rural areas of the country. Unfortunately, these communities have long faced unique healthcare challenges and inequities, including shortages of healthcare professionals and limited infrastructure. But it doesn't end there. 
- [Enhancing Care Coordination Through Integrated Communication Platforms ](https://www.updox.com/blog/integrated-platforms-improving-care-coordination/): Effective clinical communication is critical to providing high-quality patient care and effective care coordination. But without the right tools, miscommunication can creep in, negatively impacting both patient outcomes and operational efficiency.  
- [The Role of Secure Messaging in Modern Healthcare Communication ](https://www.updox.com/blog/secure-messaging-in-modern-healthcare-communication/): "Everyone" is using secure messaging in healthcare. Well, according to one study, anyway. The American Medical Association (AMA), which reported on the research, cites an anesthesiologist's thoughts on messaging technology, 
- [How to Improve Patient Follow Up with Automated Communication ](https://www.updox.com/blog/how-to-improve-patient-follow-up/): You have a lot to keep track of. So do your patients. That’s why timely communication is a must, and patient follow ups play a crucial role in care management. But this process can be riddled with issues, including: 
- [Top 7 Benefits of Using a Patient Portal for Healthcare Practices ](https://www.updox.com/blog/benefits-of-using-a-patient-portal/): Growing patient volumes, razor-thin margins, and soaring costs make providing care difficult for today's providers. Luckily, digital transformation in healthcare is reshaping how providers communicate with patients, and patient portals are taking center stage in this evolution.  
- [Why Nursing Appreciation Matters More Than Ever  ](https://www.updox.com/blog/why-nursing-appreciation-matters-more-than-ever/): Over 75% of respondents in Gallup’s annual Most Honest and Ethical Professions Poll consider nurses to be the most trusted profession. This marks the 23rd consecutive year nurses have earned the top spot in the survey.  
- [A Complete Guide to HIPAA Rules for Faxing Medical Records Safely ](https://www.updox.com/blog/how-to-fax-medical-records-safely-under-hipaa/): Faxing might seem clunky and outdated. Not to mention that undeniable piercing sound we all know too well. Yet, it remains a critical method for securely sharing sensitive patient information in healthcare.  
- [How to Ensure a Seamless Transition to Telehealth in Your Practice ](https://www.updox.com/blog/transition-to-telehealth-in-your-practice/): Telehealth has revolutionized how healthcare is delivered, making it accessible, efficient, and tailored to patient needs. Consider these eye-opening statistics from The American Journal of Managed Care (AJMC): 
- [Growth Strategies for Patient Access & Equity](https://www.updox.com/blog/growth-strategies-for-patient-access-equity/): Health equity is the state in which there is a fair opportunity for everyone to attain their highest level of health.  
- [How Patient-Centric Care Models are Transforming the Industry ](https://www.updox.com/blog/how-patient-centric-care-is-transforming-healthcare/): There has been a tremendous shift in recent years with the rise of patient-centric care models. These approaches dramatically reshape traditional healthcare systems by placing patients at the heart of care delivery.  
- [The Healthcare Staffing Crisis: What to Expect in 2025 ](https://www.updox.com/blog/healthcare-staffing-crisis/): Exacerbated by the pandemic, the healthcare industry is grappling with a formidable challenge—the healthcare staffing crisis. From the nursing shortage in healthcare to physician burnout and staffing gaps, this problem spans all healthcare roles. 
- [The Impact of Virtual Care on Healthcare Accessibility ](https://www.updox.com/blog/the-impact-of-virtual-care-on-healthcare-accessibility/): Effective, innovative, and accessible: three words that can best describe the impact of today's virtual healthcare. From telehealth platforms to digital care solutions, the potential to improve patient experiences while addressing systemic challenges is tremendous.  
- [AI in Charge Capture: Transforming ICD Code Accuracy and Compliance ](https://www.updox.com/blog/ai-in-charge-capture/): Accurate medical coding is crucial to healthcare billing; it's the glue that ties together patient care, billing, and compliance. Yet, it's also a complicated process prone to errors resulting in financial problems ranging from claim denials to revenue leakage.  
- [The Growing Importance of Cybersecurity in Healthcare ](https://www.updox.com/blog/the-growing-importance-of-cybersecurity-in-healthcare/): With the advent of electronic health records (EHR) and interoperable platforms, healthcare providers and organizations face the tough job of securing large amounts of sensitive data. And with all this information also comes the risk of targeted cyber threats.  
- [The Future of Healthcare: Embracing Digital Transformation  ](https://www.updox.com/blog/embracing-digital-transformation/): Over 70% of healthcare executives across five countries said improving operational efficiencies and productivity gains will be priorities for their organizations this year, according to a Deloitte 2025 Global Healthcare Outlook report.  
- [Outcome vs. Volume: The Shift in Healthcare Models ](https://www.updox.com/blog/outcome-vs-volume/): For decades, the traditional fee-for-service or volume-based model dominated healthcare, incentivizing providers to prioritize quantity over quality in patient care. Today, with rising pressures over costs, inefficiencies, and patient outcomes, the focus has shifted to value-based healthcare models.  
- [MGMA Leaders Conference 2024: Top Takeaways and the Role of AI in Practice Management ](https://www.updox.com/blog/mgma-leaders-conference-2024/)
- [Charge Capture: Optimizing Revenue Cycle Efficiency in Healthcare ](https://www.updox.com/blog/optimizing-revenue-cycle-efficiency-in-healthcare/): The average healthcare facility loses 2% to 3% of its annual revenue because of preventable leaks. That's right—preventable. 
- [The Paperless Revolution: How Digitization is Streamlining Healthcare](https://www.updox.com/blog/how-digitalization-is-streamlining-healthcare/): Paperwork is a part of life. But when it begins to interfere with care quality and provider well-being, it becomes a problem. 
- [How to Amplify Patient Engagement with Healthcare Portals ](https://www.updox.com/blog/amplify-patient-engagement-with-healthcare-portals/): Technology has revolutionized health care delivery and continues to positively impact patient care. From wearable devices to telehealth and patient portals, technology solutions have changed how you care and engage patients.  
- [Expanding Care Access: The Impact of Telehealth ](https://www.updox.com/blog/impact-of-telehealth-expanding-care-access/): Access to healthcare should not be a privilege. Fortunately, telehealth's impact has broken down many barriers to care. 
- [The Power of Branding: Enhancing Your Practice’s Image Through Outgoing Materials ](https://www.updox.com/blog/enhancing-healthcare-branding-outgoing-materials/): Your top priority is patient care. But at the end of the day, you're still running a business. This means you can't forgo things like healthcare branding and marketing. 
- [Medical Billing 101: What Is Charge Capture? ](https://www.updox.com/blog/charge-capture-and-medical-billing/): Staying up to date with the constantly changing landscape of Medicare, Medicaid, and private insurance regulations can be a daunting task. On top of that, navigating the complex world of medical billing can add an extra layer of confusion and frustration.  
- [8 Effective Strategies for Implementing HIPAA-Compliant Text Messaging in Healthcare Practices ](https://www.updox.com/blog/benefits-of-text-messaging-in-healthcare/): Clear, timely communication between patients and healthcare providers is essential for positive health outcomes. Studies show that effective communication improves patient satisfaction, treatment adherence, and overall health results. To achieve these benefits, providers need reliable ways to reach patients efficiently.
- [4 Digital Patient Engagement Tools Every Practice Needs ](https://www.updox.com/blog/digital-patient-engagement-tools-practices-need/): Technology evolves fast, and the healthcare industry must advance along with it. 
- [5 Modern Tools to Increase Productivity at Your Pharmacy ](https://www.updox.com/blog/tools-to-increase-pharmacy-productivity/): No matter how much you may wish for it, you can’t add extra hours to your day. The more important goal is to get the most productivity out of the time available.  
- [A Paperless Pharmacy: How It Benefits Pharmacy Staff and Patients](https://www.updox.com/blog/benefits-of-a-paperless-pharmacy/): Electronic prescribing has become more commonplace over the last several decades. While e-prescribing forms a basis for a paperless pharmacy, this is only one aspect of going paperless.  

## Pages
- [Support Thank You](https://www.updox.com/thank-you/): A representative will be in touch shortly.
- [Blog](https://www.updox.com/blog/)
- [Certifications](https://www.updox.com/certifications/): EHNAC is the largest accreditor of healthcare networks in the United States and has been accrediting electronic healthcare networks and related entities for over twenty years. Every assessment addresses both Privacy and Security plus EHNAC holds its candidates responsible for the method in which they deliver their specific services. HITRUST CSF® requirements for Privacy and Security are included within the program that Updox is accredited.
- [Scale Operations](https://www.updox.com/why-updox/scale-operations/): Make your practice more efficient and expand your ability to take on more patients and staff. As your practice grows, Updox grows with you.
- [Boost Revenue](https://www.updox.com/why-updox/boost-revenue/): Improving your practice’s efficiency, billing practices, and patient volume makes you more profitable. Do all that and more with Updox.
- [Increase Efficiency](https://www.updox.com/why-updox/increase-efficiency/): Updox helps increase medical practice efficiency with communication tools, time-saving automations, and software integrations.
- [Secure Text](https://www.updox.com/product/secure-sms/): Here’s what our many satisfied customers have to say about Secure Text.
- [Charge Capture Platform Overview](https://www.updox.com/charge-capture/): *Physicians lose a significant portion of revenue due to unbilled procedures and manual error. Updox developed this calculator, and any savings estimates by analyzing charge capture results, for our multi-specialty customers, showing that likelihood of manual errors and unbilled procedures is higher for certain specialties that tend to perform more procedures per provider. This calculator estimates the savings that a practice might generate by switching from a paper system to a digital charge capture solution by taking those potential savings and subtracting predicted costs to implement the solution, which can vary based on factors such as staff support size and number of hospital affiliations. Actual results may vary. Past results are not indicative of future performance.
- [Appointment Reminders](https://www.updox.com/product/appointment-reminders/): Interested in seeing how Appointment Reminders can work for you?
- [Patient Portal](https://www.updox.com/product/patient-portal/): Here’s what our many satisfied customers have to say about Patient Portal.
- [Telehealth](https://www.updox.com/product/telehealth/): Here’s what our many satisfied customers have to say about Telehealth.
- [Direct Secure Messaging](https://www.updox.com/product/direct-secure-messaging/): Healthcare professionals can securely communicate directly with fellow providers, reducing miscommunications and improving patient health outcomes.
- [Forms](https://www.updox.com/product/forms/): Here’s what our many satisfied customers have to say about Forms.
- [Broadcast Messaging](https://www.updox.com/product/broadcast-messaging/): When you need to send a message to all your patients, or even a specific subset of patients, Broadcast Messaging saves you time and effort.
- [eFax](https://www.updox.com/product/efax/): Interested in seeing how our HIPAA Compliant eFax solution can work for you?
- [Partners](https://www.updox.com/partners/): Let's work together. Join our community of partners to unlock a breadth of new possibilities for your customers.
- [Payments](https://www.updox.com/product/payments/): The Updox ecosystem has solutions for virtually any challenge your practice might face. Here are some other tools we think you’ll find useful:
- [Support](https://www.updox.com/support/): Not finding what you're looking for?
- [Engage Patients](https://www.updox.com/why-updox/engage-patients/): Engaged patients have better health outcomes and positive experiences with your practice. With Updox, connecting with patients is easy.
- [Why Updox?](https://www.updox.com/why-updox/)
- [Updox Platform Overview](https://www.updox.com/platform-overview/): A complete platform for efficiently running your practice effectively connecting with patients.
- [Security Statement](https://www.updox.com/security-statement/): During transmission, information is encrypted and hashed to prevent unauthorized access or tampering. The encryption standard is AES 256. The hashing standard is SHA-2. TLS is used when transmitting information over the internet.
- [Schedule A Demo](https://www.updox.com/schedule-a-demo/): Get a closer look at Updox with a personalized demonstration from one of our experts, and see exactly how it can help your practice thrive. 
- [Resources](https://www.updox.com/resource-center/): Recommended for you. Here's the latest content for the Updox community.
- [Privacy Policy](https://www.updox.com/privacy-policy/): Last updated: April 30, 2026
- [Pricing](https://www.updox.com/pricing/): Select the platform you’re interested in to understand pricing.
- [Products](https://www.updox.com/product/)
- [Master Service Agreement](https://www.updox.com/master-service-agreement/): Last Modified: 02/03/2026
- [Leadership](https://www.updox.com/leadership/): Mike is a respected IT expert with a diverse background working for international, national, and start-up organizations. He brings more than 25 years of experience to this role, including expertise in enterprise scalability, application performance, strategic planning, technology roadmaps, and Agile development. He previously held technology leadership roles with Ecommerce, Pillar Technology, Skybus Airlines, Best Transport, and CheckFree, and presents regularly on topics including innovation, engagement, and Agile methodology.
- [Home](https://www.updox.com/): Heighten the patient experience, boost practice productivity, and increase your profitability with Updox.
- [Enterprise](https://www.updox.com/enterprise/): Updox centralizes communication & patient engagement for enterprises with 100+ providers, synchronizing even the most complex health systems.
- [About](https://www.updox.com/about/): Here’s how Updox became the ultimate platform for communicating with patients, staff, and other healthcare professionals. 

## Newsletter
- [Updox Announces New Digital Charge Capture Solution to Enhance Practice Revenue Optimization](https://www.updox.com/newsletter/updox-announces-new-digital-charge-capture-solution-to-enhance-practice-revenue-optimization/): Cutting-edge technology enables medical professionals to leverage automated intelligence to get paid faster and boost revenues.‚ÄØ
- [Achieving and Maintaining Practice Priorities](https://www.updox.com/newsletter/achieving-and-maintaining-practice-priorities-in-2022-and-beyond/): By Zach Zettler, President of Updox - an EverHealth Solution

## Press & Media
- [Updox Survey: 51% of U.S. Consumers Say User-Friendly Technology is Important for a Good Patient Experience](https://www.updox.com/press-and-media/updox-survey-consumers-say-user-friendly-technology-important-for-good-patient-engagement/): New survey explores the evolution of patient engagement, further impacted by COVID-19, and what healthcare providers must implement in order to further elevate the patient experience
- [Updox Launches Online Payment Solution, Powered by PaySimple, to Help Practices Optimize Revenue and Improve Efficiency](https://www.updox.com/press-and-media/updox-launches-online-patient-payments-solution-powered-by-paysimple/): Secure, HIPAA-compliant solution lets practices request payments from patients via SMS texting, with a fully mobile patient-facing app
- [Updox Helps Healthcare Providers Implement a Paperless Practice; Reduces Administrative Tasks by Over 500 Hours per Year](https://www.updox.com/press-and-media/updox-resources-updox-helps-healthcare-providers-implement-a-paperless-practice/): New playbook highlights top practice challenges and priorities emerging from COVID-19, and ways to meet profitability and patient engagement goals while reducing burnout by eliminating paper

## Insights
- [Choosing the Right Patient Communications Platform](https://info.updox.com/patient-communications-platform-guide): Patient communication tools aren’t one-size-fits-all. Our Buyer’s Guide walks you through how to identify the right solutions based on your practice’s size, specialty, and long-term goals.
- [Miami Clinic Boosts Patient Care with Updox Integration](https://www.updox.com/insights/miami-clinic-boosts-patient-care-with-updox-integration/): AMP Mental Health sought an all-in-one solution that required minimal ramp-up and offered a secure platform for automated yet customizable patient communication, enhanced medical documentation, and telehealth visits.
- [Updox helps OhanaPsych Reduce Overhead](https://www.updox.com/insights/updox-helps-ohanapsych-reduce-overhead/): While other psychiatric practices of its size
normally require a support staff of 16–20 people, OhanaPsych
employs half as many support staff while maintaining
productivity and profitability. That’s because they use Updox, a
complete communication and patient engagement platform for
healthcare practices of every size.
- [Las Vegas Pediatric Urology Uses Updox for Added Efficiency](https://www.updox.com/insights/las-vegas-pediatric-urology-uses-updox-for-added-efficiency/): The practice relies on the Updox Platform to streamline day-to-day operations because it seamlessly integrates with their electronic health records (EHR). They recently added Updox Secure Text and Forms.
- [Insider Insights with Dr. Barbash: Asynchronous Healthcare Communication ](https://www.updox.com/insights/insider-insights-with-dr-barbash-asynchronous-healthcare-communication/): High-quality healthcare communication is vital for good patient experiences and professional exchanges. But while we have more modes of contact than ever before, they aren’t always as responsive as they could be. 
- [Express Medical Billing recommends MDTech for best billing management](https://www.updox.com/insights/express-medical-billing-recommends-mdtech-for-best-billing-management/): Express Medical Billing streamlines their workflows with mobile solution Charge Capture powered by MDTech, offering its 200+ clients unmatched levels of billing accuracy and efficiency.
- [Texas Diabetes & Endocrinology Reduces No-Shows with Updox Telehealth](https://www.updox.com/insights/texas-diabetes-endocrinology-reduces-no-shows-with-updox-telehealth/): Texas Diabetes & Endocrinology (TD&E), a mid-market practice specializing in diabetes and hormonal conditions, uses Updox Telehealth to offer virtual care options to reduce no-shows and cancellations.
- [Non-Profit WAFCC Grows its Telehealth Programs with Help from Updox](https://www.updox.com/insights/non-profit-wafcc-grows-its-telehealth-programs-with-help-from-updox/): Nonprofit Wisconsin Association of Free and Charitable Clinics (WAFCC) uses Updox Telehealth to scale their operations and offer virtual care to the under- and uninsured across 94 statewide clinics.
- [Updox Helps Revive Wellness Avoid Time-Consuming, Manual Paperwork](https://www.updox.com/insights/updox-helps-revive-wellness-avoid-time-consuming-manual-paperwork/): Revive Wellness, a small practice focused on hormone replacement and weight loss care, upgraded their patient intake process and went paperless with Updox Forms that plug directly into their EHR.
- [BlueSky Health Continues to Save Both Time and Money with Updox](https://www.updox.com/insights/bluesky-health-continues-to-save-both-time-and-money-with-updox/): BlueSky Health, a Michigan family medicine practice, has been using Updox Complete Communications Platform and Payments to streamline their communications, workflows and payments for over a decade.
- [South Florida Integrative Medicine Improves Efficiency with Updox](https://www.updox.com/insights/south-florida-integrative-medicine-improves-efficiency-with-updox/): South Florida Integrative Medicine (SFIM), a large mental health and wellness practice, uses Updox Telehealth, seamlessly integrated with their DrChrono EHR, to provide virtual care to patients.
- [November Insights with Dr. Barbash: Improving Patient Intake with Updox](https://www.updox.com/insights/november-insights-with-dr-barbash-improving-patient-intake-with-updox/): The patient intake process plays an essential role in healthcare. It is vital to ensure that patients receive excellent service right from the moment they enter the healthcare facility, whether online or in person. However, the traditional patient intake process has been marred with delays, errors, and inefficient workflows, leading to patient dissatisfaction, long wait times, and lost revenue. 
- [Insider Insights with Dr. Barbash: Release of Information & Medical Records with Updox](https://www.updox.com/insights/insider-insights-with-dr-barbash-release-of-information-medical-records-with-updox/): The Updox Release of Information solution streamlines the process of releasing patient information to other healthcare providers, insurance companies, and the patients themselves.
- [Insider Insights with Dr. Barbash: Updox Referral Workflows](https://www.updox.com/insights/insider-insights-with-dr-barbash-updox-referral-workflows/): Inefficient communication between healthcare providers and practices is a widespread problem that can negatively affect the quality of care. “The process of communication, as we all know, has always been a real bugaboo in healthcare,” says Dr. Barbash, retired neurologist and founder of Updox, an all-in-one suite of Practice Productivity and Patient Engagement solutions. 
- [Virtual Healthcare Technology Trends: Everything in One Infographic](https://www.updox.com/insights/virtual-healthcare-technology-trends-everything-in-one-infographic/): Telehealth and remote care have grown in leaps and bounds over the past few years. While this is good news for both patients and providers, the rapid ascent of remote care has made it difficult to track what virtual healthcare technology trends are making a real impact.
- [Simplify Your Workflow: A Healthcare Faxing Infographic](https://www.updox.com/insights/healthcare-fax-infographic/): Anyone working in healthcare knows that the humble fax machine is still a cornerstone of practice productivity. While the rest of the business world has mostly moved on to all-digital formats for important data, over 70% of healthcare offices still share documents via fax. A HIPAA-compliant, healthcare faxing solution is now available.
- [Telehealth Infographic: 5 Statistics Every Physician Should Know](https://www.updox.com/insights/telehealth-infographic/): Telehealth and virtual care solutions have quickly become a staple of modern healthcare. We've put together this helpful overview of key statistics and even included a telehealth infographic so you can have this information at a glance. 
- [Patient Engagement & Its Importance in Healthcare](https://www.updox.com/insights/patient-engagement-its-importance-in-healthcare/): Patient engagement in healthcare is rising in importance as telemedicine and virtual care become a more common part of the healthcare landscape. The more things shift from in-person interactions to remote consultations, the more healthcare providers face both new opportunities and new challenges in keeping patients actively involved in their care.  
- [Are You a Paperless Healthcare Practice?](https://www.updox.com/insights/paperless-practice-healthcare-revenue-efficiency/): It can sometimes be daunting to know how to tackle a new goal - like creating a paperless practice. But with many independent practices feeling the burden of losing up to $158 billion in revenue between 2020 and 2021, providers are making it their goal to recover. In 2022 practices have prioritized running a profitable practice as a top priority. They put staff satisfaction a close second. What if you could do both - be more profitable AND increase staff satisfaction. Updox can help realize your goals.
- [Best Practices for Telehealth Use During and After COVID-19](https://www.updox.com/insights/covid-19-telehealth-best-practices-texas/): As a result of the pandemic, Health and Human Services (HHS) declared a public health emergency and lifted the HIPAA noncompliance penalties for telehealth. While the flexibility of telehealth rules are set to expire on July 25 and HHS can choose to renew it for another 90 days, it's imperative to have a long-term strategy with a HIPAA compliant telehealth platform now.
- [COVID-19 Video Chat Webinar](https://www.updox.com/insights/covid-19-video-chat-webinar/): Join this Webinar on Mon. March 16 at 3 PM Eastern!
- [Get Your Patients in Your Practice This Flu Season](https://www.updox.com/insights/quit-playing-phone-tag-this-flu-season/): How are you communicating with your patients this flu season? Paper fliers? Website? Manual phone calls?   Flu season comes the same time every year, yet alerting patients to available vaccines and flu clinics can be complicated and cumbersome for your staff. Updox is here to make sure you spread the word, not the flu.   Updox offers a suite of engagement solutions to drive your patients into your practice before it's too late! Target elderly and high risk demographics Securely text with patients about symptoms and treatment plans Boost revenue by advertising flu clinics   Watch a recorded version of the webinar below:   {{ script_embed('wistia', 'j9zwbuqev1', ', ', 'popover,height=313px,width=500px') }}    
- [Ditch Your Point Solutions: Communicate Efficiently & Securely](https://www.updox.com/insights/high-quality-communication-inside-and-outside-the-practice/): Are you communicating effectively and efficiently with staff, colleagues and patients? 
- [Less Steps with Updox for CGM eMDs](https://www.updox.com/insights/less-steps-with-updox-emds/): Updox for CGM eMDs is a web-based communications platform helping users simplify daily administrative workflows, automate the pre-visit patient experience and connect with patients and referral sources on a regular basis.
- [Working Efficiently with Updox for Practice Fusion](https://www.updox.com/insights/working-efficiently-with-updox-for-practice-fusion/): In case you missed our latest webinar, "Working more efficiently with Updox", click here to review the presentation slides!

## Tools
- [Updox Pricing Calculator](https://www.updox.com/tools/updox-pricing-calculator/): Find the right plan for your practice by entering the quantity of each product your practice uses per month.
- [Appointment Reminders Calculator](https://www.updox.com/tools/appointment-reminders-calculator/): Prevent no-shows and late cancellations with text, email or phone call reminders.
- [eFax Calculator](https://www.updox.com/tools/efax-calculator/): Send and receive faxes through a HIPAA-compliant platform with an audit trail.
- [Charge Capture Calculator](https://www.updox.com/tools/charge-capture-calculator/): Reduce lost revenue while increasing practice productivity.