You have questions,
we have answers.
Is Updox secure?
Updox was created specifically for healthcare businesses and is 100% HIPAA compliant. We are also fully accredited by the Electronic Healthcare Network Accreditation Commission (EHNAC) and DirectTrust.
What does implementation look like?
Since we're web-based, there's no hardware to install! Customers are able to start Updox'ing immediately after registration. We have self-led videos and documentation as well as group trainings and tailored individual training to fit your preference. All customers will have a Customer Success Manager on hand to guide you on the way.
Can I keep my fax number(s)?
Yes! We are able to provide unlimited toll free and local numbers if you do not yet have them, but for those with established numbers - we can route them into Updox by call forwarding or porting the number in.
Will calls and messages to patients look like they're coming from me?
They sure will! During implementation, we will help set you up so that the calls or texts you are sending look like they're coming from your business.