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Updox Secure Text

97% of Americans use text messaging and 90% of text messages are read within 3 minutes of receipt.

So why aren't you connecting with your patients via Updox Secure Text?

About Secure Text

The typical practice spends at least 2 hours per day calling patients - with those calls going straight to voicemail. How can you keep patients engaged and your staff productive at a time when people prefer to communicate with their thumbs?


Updox Secure Text, a critical piece of our Engagement solution, gives your practice an easier, more effective option to reach patients in ways a phone call never could…

  • Use pictures and videos to capture patient symptoms rather than relying on descriptions
  • Make it easy for patients to submit insurance cards, forms or billing items
  • Send patients educational materials, lab results, copies of medical records
  • Alert patients when urgent follow-up care is required
  • File patient conversations to the chart for future reference


Engage patients...


Updox Secure Text connects you to patients as a part of our Engagement Solution. That’s right, our view of patient engagement is not limited to just text. We can also help...


  • Create a predictable schedule by keeping no shows and your waitlist at bay with reminders
  • Communicate quickly to groups of patients and contacts with broadcast
  • Make it easier for patients to pay with online bill pay and credit card on file
  • Eliminate paper piles and data entry with digital forms
  • Save time and satisfy patients with convenient online scheduling

Multiple solutions. 

One platform.


There’s a solution out there for everything, but when selecting a partner for secure text, consider the cost and workflow impact if you opt for someone who focuses on just one thing.


The last thing providers need is to trade manual process and time on the phone in for maximizing and minimizing windows and wrestling disconnected technology all day.


By consolidating provider and patient workflows into a single Customer Relationship Management (CRM) platform, we are breaking the single point solution approach to managing patient care. Integrated with 100+ electronic health records (EHRs), Updox serves 300,000+ users and 80 million patients. Our approach helps healthcare providers lower administrative costs, increase patient satisfaction and streamline referral processes.



Want to learn more?


Let Updox transform the way your practice engages with patients through a full suite of engagement solutions.

Build patient relationships through solutions like:

  • Secure Text
  • Automated Appointment Reminders
  • Patient Payments
  • Patient Scheduling
  • Broadcast Messaging
  • Patient Forms


Complete the form to the right to learn more information.