Direct Secure Email for Practices

How can Direct secure email help your practice?

Direct secure email is a new way of securely communicating and sharing patient Personal Health Information (PHI) with other healthcare providers, hospitals, and other partners assisting in the care coordination of your patients. Standard email should typically not be used to transmit this type of information due to HIPAA privacy and security implications. With Direct Secure Email the message and attachments are encrypted to prevent unauthorized access to the information. Additionally, to further protect the information, the identities of both the sender and receiver are verified to ensure “they are who they say they are”.

Direct secure email can now be used to share information with any other provider of care who has been approved to have a Direct email address. The message can include various types of attachments: Continuity of Care Documents (clinical summary), progress notes, lab results, discharge information, and just about anything related to a patient’s care.

The healthcare industry recognizes that protecting patient information is a high priority. To encourage adoption, major payers like Medicare and Medicaid require that patient information be securely transmitted to qualify for payment incentives and avoid payment reductions (e.g. Medicare Merit-based Incentive Payment System (MIPS), Advanced Alternate Payment Models (APMs), Meaningful Use (MU)).

More than 70 electronic health record vendors, representing more than 250,000 physicians, have selected Updox as their Health Information Service Provider (HISP) for Direct messaging. The Updox Direct Network (UDN), the largest in the nation built on Direct, serves a full spectrum of health care. The scale of the UDN and Updox’s ability to offer a single resource for integrated practice communications, including a patient portal option, are the reasons our strategic partners make Updox their certified Health Information Services Provider (HISP). 

Our network of partners is growing rapidly and includes:

  • Accumedic
  • ACOM Health
  • Afoundria
  • Amazing Charts
  • American Medical Software
  • APEasy
  • Ankohs
  • Cantata Health
  • CareCloud
  • Chiropad
  • Complete Healthcare Solutions
  • Compulink
  • Comptron
  • Creoks Health
  • DentiMax
  • Dentrix (Henry Schein)
  • Dr Chrono
  • Drs Enterprise
  • e-MDs
  • eDermSystems
  • Epic*
  • Eyefinity
  • First Insight
  • gEHRiMed
  • Greenway Health
  • Healthland
  • HelloHealth

  • ICA
  • Inforia
  • Integrity Digital Solutions
  • Intelidox
  • iMedicWare
  • iPatientCare
  • Kareo
  • Key Medical
  • MacPractice
  • MDSuite
  • MedInformatix
  • Modernizing Medicine
  • My Vision Express
  • Nemo
  • Objective Medical Systems
  • Office Ally
  • OmniMD
  • PCISGold
  • PlanetDDS
  • Practice Fusion
  • Qualifacts
  • StreamlinedMD
  • TheraManager
  • TotalMD
  • WebeDoctor

*Epic and MEDITECH clients select a HISP on an individual basis

Ready to get started?

Let Updox transform the way your practice works with the tools needed for efficient, cost-effective administrative functions.

Getting started is simple with:

  • Updox is a month-to-month service so you can cancel at any time
  • We offer free set-up and training
  • All plans include our phone and email customer support


Get Started 

Looking for a personal Direct secure email address? 

Remember when Gmail launched and you could select your personalized Gmail address? Were you bummed when someone else reserved  before you could?  Don’t let that happen again!

Register for Updox Dmail today to secure your own personalized Updox Dmail address! Learn More about Dmail.

Updox HISP Practices Statement

• Updox Certificate Practices Statement

Direct Secure Email for Practices