Redefining Patient Engagement.

Patient Engagement isn’t a “one size fits all” strategy—you need personal, timely, customized interactions and communications that cut through the clutter to get your patients’ attention and educate and inform them. Plus, you need options for voice, email and text (since we all live on our cell phones these days) to communicate with patients the way they want. And, you need it done in a way that takes less staff time. Need better patient engagement? Say “I do” to Updox.

  • Organize all your patient communications—secure email and text, referrals, and faxes in our all-in-one collaboration platform that’s integrated with 150+ EHR systems. Increase your revenues, increase patient satisfaction, and improve the efficiency of your office.

    SMS & Secure Text

    Keep your patients engaged and your staff productive using a secure, preferred communications channel.

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  • Acquire new patients, engage with your current customers and collaborate with prescribers and the entire care team with solutions tailored for pharmacies. Updox grows with you as you move from creating workflow efficiencies, to engaging your patients with digital tools, to implementing clinical services.

    Digital Marketing Services

    In order to acquire new customers you need to be digital present and active where your customers already are.

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What can Updox do for me?

Happier staff

Communicate with the patient while you’re working on something—without logging out of one solution and into another (touch it once).

Be more efficient

Use the same system to communicate with patients and connect with other providers.

Satisfied patients

Meet patients where they are with web- and mobile-based capabilities for email, text and video.

Secure and scalable

Secure, HIPAA-compliant solutions that protect your organization from data privacy risks while reducing the burden on internal IT organizations.

  • If you really want to connect and engage with your patients, you have to reach them where they live—which is on their phone.

    Phil Boucher, MDLincoln Pediatric Group

  • It’s great when you can implement a new service in your office that benefits staff and your patients, in a way that also lowers expenses and improves efficiency.

    Maurice Beer, MDIntegrative Medical NY

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  • We’ve noticed a reduction in the number of no-shows since using Updox and that’s been great. It’s definitely been an added value for our practice.

    Susana GarciaEast Belt Family Medicine

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Updox Engagement includes:

Ready to get started?

Getting started is simple:

Let Updox simplify the business of healthcare enabling a better healthcare experience for the patients and consumers you serve.

Updox makes it easy:

  • Broad solution that works together better than any individual product
  • Understand and be ready to use in less than 30 minutes
  • Designed specifically for out-of-hospital providers and pharmacists
  • Dedicated On-Boarding and Customer Success expertise
  • Phone, email and live chat support