7 out of every 100 appointments are no shows. This can cost your practice $60,000 each year per provider. *When you consider a $25 co-pay and a $90 reimbursement, just two missed appointments per day can cost practices nearly $60,000 per provider per year.
7 out of every 100 appointments are no shows. This can cost your practice $60,000 each year per provider. *When you consider a $25 co-pay and a $90 reimbursement, just two missed appointments per day can cost practices nearly $60,000 per provider per year.

Reduce patient no-shows and increase revenue

Would you rather pay a staff member for several hours spent calling 100 patients to remind them of next week’s appointments or spend less than 10 minutes to send them out electronically? Updox Appointment Reminders helps you spend your time—and money—more effectively. Staff no longer have to spend hours devoted to reminder calls, freeing up their valuable time to prioritize patient care. Reminders can be sent via each patient’s preference for voicemail, email or text and can be fully customized with information such as specific location or special instructions (24-hour fasting, bring medications, etc.).

  • We’ve noticed a reduction in the number of no-shows since using Updox and that’s been great. It’s definitely been an added value for our practice and patients do appreciate the reminders, too.

    Susana GarciaEast Belt Family Medicine

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How can Updox help you?

Flexibility

Reminder delivery by phone call, text message or email

Easy response

Allow patients to confirm, cancel or call the practice (or keep it one way)

Automation

Reduce staff time spent on the phone to allow for increased facetime with patients

Templates

Library of phone and text templates—both out-of-the-box AND customizable options

Tailored messages

Specify location and/or appointment-specific messaging (fasting, bring meds, etc.)

Human voice

Provide a higher level of personalization with human voice and foreign language options

Ready to get started?

Getting started is simple:

Let Updox simplify the business of healthcare enabling a better healthcare experience for the patients and consumers you serve.

Updox makes it easy:

  • Broad solution that works together better than any individual product
  • Understand and be ready to use in less than 30 minutes
  • Designed specifically for out-of-hospital providers and pharmacists
  • Dedicated On-Boarding and Customer Success expertise
  • Phone, email and live chat support