90% of text messages are read within three minutes of receipt. 95% of Americans own a cell phone

Keep patients engaged and staff productive

Your staff is spending at least two hours on the phone each day calling patients and they aren’t answering, yet 90% of text messages are read within three minutes of receipt. The phone call itself is limited in that there’s no secure way to exchange paperwork, charts, and forms. How can you keep patients engaged and staff productive at a time when people prefer to communicate with their thumbs?

  • If you really want to connect and engage with your patients, you have to reach them where they live—which is on their phone.

    Phil Boucher, MDLincoln Pediatric Group

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How can Updox help you?

Two-way messaging

As easy for your team to send, as it is for patients to receive and reply


Patients and staff can securely attach documents, forms, photos and videos


Deliver targeted messaging to patients to support new revenue opportunities


Reduce redundancy by saving regularly sent messages as templates

Audit trail

Track receipt of text messages and easily file conversations to the EMR


Communicate with patients in a convenient way

Ready to get started?

Getting started is simple:

Let Updox simplify the business of healthcare enabling a better healthcare experience for the patients and consumers you serve.

Updox makes it easy:

  • Broad solution that works together better than any individual product
  • Understand and be ready to use in less than 30 minutes
  • Designed specifically for out-of-hospital providers and pharmacists
  • Dedicated On-Boarding and Customer Success expertise
  • Phone, email and live chat support