66% of patients are willing to see a healthcare provider via a video chat consultation. 52% see improved patient satisfaction. Source: Statistica 2019
66% of patients are willing to see a healthcare provider via a video chat consultation. 52% see improved patient satisfaction. Source: Statistica 2019

Cost-effective solution as simple as placing a phone call

Outpatient providers, pharmacists and health practitioners have struggled with incorporating telehealth and live patient engagement applications into their workflow and practice. Updox Video Chat lets providers “see” healthcare in a new light, while meeting patients where they are—on their phones. Video Chat is ideal for reaching patients quickly and conveniently by increasing access to care, improving health outcomes and lowering healthcare costs. The entire exchange takes place in a secure, mobile, HIPAA-compliant environment and can then be filed to a patients’ chart or record. What previously might have taken several back-and-forth phone calls and a possible office visit, can be handled in less than 10 minutes—all done within the Updox collaboration platform.

  • This changes the game when it comes to patient engagement. I can quickly connect with colleagues, patients or family members with video chat, no matter where they are, and it’s right within my existing workflow.

    Andrew Barbash, MDThe Apractis Clinic

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  • There is no app to download. No learning curves. It’s a mobile communications channel that people are already comfortable using, and now it’s HIPAA-compliant for healthcare.

    Michael Morgan, Chief Executive OfficerUpdox

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How can Updox help you?

Flexibility

No need to come into the practice or pharmacy to see patients – our video chat services works from wherever you are.

Care Coordination

Securely continue conversations with patients and partners between visits with video chat.

Save Time

Quickly consult with a patient via video chat to save time and better manage your already overworked schedule (and staff!)

Relationship-Building

Use video chat to easily and cost-efficiently stay connected with patients, peers and other clinicians.

Ease of Use

No additional app or download required for our video chat app.

Business Growth

Retain and grow your patient base outside of your geographic area.

Ready to get started with video chat?

Getting started is simple:

Let Updox simplify the business of healthcare enabling a better healthcare experience for the patients and consumers you serve.

Updox makes it easy:

  • Broad solution that works together better than any individual product
  • Understand and be ready to use in less than 30 minutes
  • Designed specifically for out-of-hospital providers and pharmacists
  • Dedicated On-Boarding and Customer Success expertise
  • Phone, email and live chat support