UPDOX PLATFORM

Direct Secure Messaging

Close care gaps by communicating with fellow providers through a secure messaging platform.

Securely exchange patient health information.

Updox Direct Secure Messaging empowers healthcare providers to bridge communication gaps and work together seamlessly. Providers can ensure continuity of care from one clinician to another by exchanging patient health records and care plans.

Save time and money by reducing paper faxes, mail, and phone calls.

Improve office efficiency by eliminating manual tasks like copying and filing.

Introduce the convenience of sending follow-up messages instead of phone calls.

Keep communications within one organized platform.

Here’s how Direct Secure Messaging works in the patient journey

A more effective practice means both a better bottom line and more satisfied patients. Here’s how Direct Secure Messaging can help.

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Pre-Visit

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Visit

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Post Visit

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Ongoing Care

Pre-Visit

During this phase, your practice is scheduling, collecting patient information, and more. Direct Secure Messaging allows your practice to: 

Gather health records and care plan information ahead of patient arrival 

Assign tasks and allocate resources 

Automate administrative tasks 

Visit

Post Visit

This phase involves billing, payments, and following up with the patient. Direct Secure Messaging allows your practice to: 

Easily coordinate care with other providers 

Ongoing Care

This phase is all about continuing care plans and building patient loyalty. Direct Secure Messaging allows your practice to: 

Collaborate with other providers on patient outcomes 

ud-previsit custom icon

Pre-Visit

ud-inactive custom icon

Visit

ud-postvisit custom icon

Post Visit

ud-ongoingcare custom icon

Ongoing Care

Pre-Visit

During this phase, your practice is scheduling, collecting patient information, and more. Direct Secure Messaging allows your practice to: 

Gather health records and care plan information ahead of patient arrival 

Assign tasks and allocate resources 

Automate administrative tasks 

Visit

Post Visit

This phase involves billing, payments, and following up with the patient. Direct Secure Messaging allows your practice to: 

Easily coordinate care with other providers 

Ongoing Care

This phase is all about continuing care plans and building patient loyalty. Direct Secure Messaging allows your practice to: 

Collaborate with other providers on patient outcomes 

Don’t just take our word for it.

Here’s what our many satisfied customers have to say about Direct Secure Messaging.

I see it as being a great way for us to connect with physicians in our area and directly communicate with them.

Beth Bryan, Pharma D

Surgoinsville Pharmacy

One system for your whole practice.

Direct Secure Messaging is just one of the many tools that make Updox a perfect platform for running your practice.

Facilitate collaboration

Healthcare professionals can securely communicate directly with fellow providers, reducing miscommunications and improving patient health outcomes.

Connect across Updox

Securely send data to other Updox platforms, or to outside partners including billing agencies.

One powerful ecosystem

Updox has everything you need to manage your practice, all from one organized place.

We think you’ll enjoy these products too.

The Updox ecosystem has solutions for virtually any challenge your practice might face. Here are some other tools we think you’ll find useful:

See how Direct Secure Messaging can benefit your practice.

Get a personalized demo to see exactly how Updox can meet your practice’s unique needs.