Direct Secure Messaging

Close the communication gap securely
  • Save Time & Money: Reduce faxes, mail & calls
  • Improve Office Efficiency: Cut out copying, filing & more
  • Introduce Convenience: Message follow-ups instead of calling
  • Exchange PHI Securely: Certified Health IT System (CHPL)

Benefits of Secure Direct Messaging

  • Ensure security

    Send and receive messages through a HIPAA-compliant inbox

  • Work efficiently

    Utilize templates or create your own for common use cases

  • Close Gaps

    Communicate to fellow providers and close care gaps

I see it as being a great way for us to connect with physicians in our area and directly communicate with them.
Beth Bryan, Pharma D
Surgoinsville Pharmacy

Along with Secure Direct Messaging, Updox Provides Multiple Solutions:

Online Fax & Document Management

Access your documents anywhere with our robust online faxing system. We are the leading electronic fax provider in healthcare, processing millions of faxes each month.

Secure & SMS Texting

With our texting feature in place, reduce no-show rates from an average of of 18.9% down to 8%. Eliminate the avg. 8.1 minutes of phone time to reschedule a no-show. Cut out up to 1,500 calls each month.

Broadcast Messaging

Drive seasonal appointments and screenings with proactive messaging targeting specific groups of patients or all of them at once with our broadcast messaging feature!