Better Communications for Better Care.

Consolidate all communications with patients, staff and other providers and pharmacists into one place where it's easy to prioritize, personalize, route, respond, and take action.

  • Improve communication with patients, staff and other providers with our all-in-one collaboration platform. Improve communication with patients, staff and other providers with our all-in-one collaboration platform.

    Organize all your patient communications—secure email and text, referrals, and faxes in our all-in-one collaboration platform that’s integrated with 150+ EHR systems. Increase your revenues, increase patient satisfaction, and improve the efficiency of your office.

    Direct Secure Messaging

    Maintain a comprehensive staff and patient directory for easy reference.

    Learn More
  • Acquire new patients, communicate with current customers and collaborate with prescribers via our pharmacy solutions. Acquire new patients, communicate with current customers and collaborate with prescribers via our pharmacy solutions.

    Acquire new patients, engage with your current customers and collaborate with prescribers and the entire care team with communication solutions tailored for pharmacies. Updox grows with you as you move from creating workflow efficiencies, to engaging your patients with digital tools, to implementing clinical services.

    Electronic Fax

    Quickly reach a colleague with our real-time messaging solution for desktop and mobile users.

    Learn More

What can Updox do for me?

Happier staff

Reduce staff time by automating routine tasks, increase patient and staff satisfaction, and reduce the number of technology solutions in your practice.

Limit tiresome manual efforts

Paper or telephone-based patient communications processes require hours of effort and many technology solutions only add more labor. Neither offers a timely response and both require too much redundancy and rework.

Gain visibility

The ability to see past messages and whether a message is opened allows providers to take quicker action—improving staff satisfaction and patient care.

See the messages that matter

With multiple systems to manage, there is always a risk of missing something important.

  • My staff was amazed how easily Updox integrated into our existing workflow, cutting the time they spent on paperwork in half. In addition to streamlining our process, it took away our worries regarding transferring of PHI. Information is secure, and that’s peace of mind.

    Kelly Selby, RPh, Co-ownerCommunity Pharmacy

    Learn More
  • What we get through Updox has been amazing. It has solved a lot of issues we had in the past. We have easy tracking and better documentation of how faxes are sent and received. We’re a detail-oriented practice and now the detail we have is even more refined.

    Eric Costanios, ManagerHIPAA Privacy and Security Officer at Medical Records

  • Updox offers very user-friendly, web-based faxing. The single sign-on gives me immediate access to my inbox and I can manage all the faxes online.

    Dr. Bronwyn BaconElevate Health

    Learn More

Updox provider and patient communication includes:

Ready to get started?

Getting started is simple:

Let Updox simplify the business of healthcare enabling a better healthcare experience for the patients and consumers you serve.

Updox makes it easy:

  • Broad solution that works together better than any individual product
  • Understand and be ready to use in less than 30 minutes
  • Designed specifically for out-of-hospital providers and pharmacists
  • Dedicated On-Boarding and Customer Success expertise
  • Phone, email and live chat support