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UPDOX PLATFORM
Broadcast Messaging
Engage patients proactively with targeted messaging campaigns via phone, email, or SMS.
Keep your patients informed and on track.
Use Updox Broadcast Messaging to quickly and efficiently reach your patients and keep them up to date on the latest news and services from your practice. Send messages to all your patients at once, or segment groups based on demographics or diagnoses.
Here’s how Broadcast Messaging works in the patient journey
Broadcast Messaging can help your practice run more efficiently and improve the patient experience. Click through the phases below to learn how.
Pre-Visit
Visit
Post-Visit
Ongoing Care
Pre-Visit
During this phase, your practice is scheduling, collecting patient information, and more. Broadcast Messaging allows your practice to:
Keep your patients up to date
Easily send forms and communicate
Share time-sensitive information
Visit
Post-Visit
This phase involves billing, payments, and following up with the patient. Broadcast Messaging allows your practice to:
Send post-visit surveys
Share important updates
Ongoing Care
Pre-Visit
Visit
Post-Visit
Ongoing Care
Pre-Visit
During this phase, your practice is scheduling, collecting patient information, and more. Broadcast Messaging allows your practice to:
Keep your patients up to date
Easily send forms and communicate
Share time-sensitive information
Visit
Post-Visit
This phase involves billing, payments, and following up with the patient. Broadcast Messaging allows your practice to:
Send post-visit surveys
Share important updates
Ongoing Care
Don’t just take our word for it.
Here’s what our many satisfied customers have to say about Broadcast Messaging.
The immediacy [of Broadcast] is a great feature. We can let patients know about appointment options, availability of flu vaccines or new services. We’re able to get that information in front of them with a degree of certainty that they received it. You can’t get that from voicemail or email.
Phil Boucher, MD
Lincoln Pediatrics
We appreciate the ability to automate tasks with Updox. We can send messages to specific patients, certain groups, or the entire patient base in just a few clicks.
Radley Griffin, MD
Griffin Concierge Medical
One system for your whole practice.
Broadcast Messaging is just one of the many tools that make Updox a perfect platform for running your practice.
Get the word out quickly
When you need to send a message to all your patients, or even a specific subset of patients, Broadcast Messaging saves you time and effort.
Connect across Updox
Securely send data to other Updox platforms, or to outside partners including billing agencies.
One powerful ecosystem
Updox has everything you need to manage your practice, all from one organized place.
We think you’ll enjoy these products too.
The Updox ecosystem has solutions for virtually any challenge your practice might face. Here are some other tools we think you’ll find useful:
Learn more about Broadcast Messaging.
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See how Broadcast Messaging can benefit your practice
Get a personalized demo to see exactly how Updox can meet your practice’s unique needs.