Patient Portal

Your patients don't want to sit on the phone listening to hold music.

  • The patient portal provides a convenient and secure way to interact with physicians
  • Reduce the costs of sending out info to patients
  • Provide ways to increase practice revenue
  • Market your practice as a forward-thinking, modern customer-focused business

Benefits of Patient Portal

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    Automate your administrative task

    Help your staff spend less time answering phones, scheduling appointments & relaying provider questions – which means they have more time to work on clinical & billing tasks.

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    Prioritize the patient experience and safety

    Make it fast & easy for your patients to access medical records & clinical summaries, pay bills or reach out to your staff with concerns.

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    Increase patient satisfaction

    Don’t force patients to call your office & sit on hold. The Updox Patient Portal helps them spend less time leaving messages, waiting for a call back or trying to schedule office visits.

Today, 78% of our patients use their portal to view results, schedule appointments, update their demographics and pay their bills. Because of the services that Updox provides, our staff makes 50 fewer phone calls each day. We can eliminate backlog and offer more personalized patient care. This is vital because, as much as our patients love technology, they want to know that we care about them as people. Our Updox solutions give us the time to do that.
Kari Jewett
Practice Administrator, Jonesborough, Tenn.

Along with Patient Portal, Updox provides many more products.

Secure Texting & SMS

Deliver customized messages, while eliminating unnecessary phone tag and collecting information before and after visits.


Drive seasonal appointments and screenings with proactive messaging targeting specific groups of patients or all of them at once with our broadcast messaging feature!

Patient Reminders

Customize messages to fit your patient’s preference with the ability to select text, email or voice calls to remind patients of their upcoming appointments or information.