Three Benefits of Instant Messaging in the workplace: Improves Customer Service, Improves Communications, Reduces Interruptions
Three Benefits of Instant Messaging in the workplace: Improves Customer Service, Improves Communications, Reduces Interruptions

Communicate quickly and more effectively

Emails require a letter-length reply and a title, and face-to-face communication requires your team to dash around the workplace to track someone down. Chat applications simplify internal communication and make it easier for your team to collaborate. Type a quick message, get an equally short reply and get on with your work. There’s nothing complicated or time-consuming. It's how we talk to friends and family today, and, increasingly, it's how work gets done.

  • One of the best things about Updox is the efficiency it offers.

    Susana GarciaEast Belt Family Medicine

How can Updox help you?

Visibility

Web-based inbox within Updox AND mobile app when on the go

Notifications

Ability to set notifications per room or channel to prioritize response

Efficiency

Better than email as messages appear immediately

Simplicity

As easy for your team to send as it is for the patient to receive and react

Audit trail

Ability to search by keyword to find old threads

Fewer interruptions

Office staff can communicate with one another while continuing with current tasks

Collaboration

1:1 conversations or private and public rooms/channels available

Compliance

100% HIPAA-compliant messaging

Improved service

Gather real-time information for customers

Ready to get started?

Getting started is simple:

Let Updox simplify the business of healthcare enabling a better healthcare experience for the patients and consumers you serve.

Updox makes it easy:

  • Broad solution that works together better than any individual product
  • Understand and be ready to use in less than 30 minutes
  • Designed specifically for out-of-hospital providers and pharmacists
  • Dedicated On-Boarding and Customer Success expertise
  • Phone, email and live chat support