Updox Releases New Vaccine Communications Package to Expedite Safe, Efficient Delivery of COVID-19 Vaccines

Turnkey solution combines Updox Broadcast, Electronic Forms and Secure Text to simplify workflows for vaccine deployment and ease communications burdens for healthcare providers

Updox, the only place to manage healthcare communications across both in-person and virtual care, today announced the availability of a COVID-19 Vaccine Communications Package to facilitate safe, efficient delivery of the COVID-19 vaccine and effective patient engagement and communications surrounding distribution. 

With 100 million doses of the coronavirus vaccination planned for distribution in early 2021 – on the heels of one of the busiest flu immunization seasons yet – pharmacies and healthcare practices need to be prepared. The Updox response package includes Secure Text, Broadcast Messaging and Electronic Forms to enable providers to quickly and easily communicate updates on vaccine availability and appointment details, answer patient questions and keep patients and staff safe through contactless check-ins and digital intake forms. 

In addition, providers can proactively follow up post-appointment to reiterate possible reactions to the vaccine and confirm the patient’s second scheduled vaccination – a critical step in ensuring COVID-19 vaccination adherence. Given current patient concerns around vaccine side effects, proactive communication and comprehensive follow up by pharmacists or physicians are vital and could be what ultimately flattens the COVID-19 curve. 

“At the beginning of the pandemic, many providers scrambled to onboard telehealth and safely and effectively serve patients. Now, with the arrival of the COVID-19 vaccine, the industry must prepare so communications and distribution can happen efficiently. Ensuring providers can communicate with patient populations across multiple mediums, including text, email and phone, is important,” said Michael Morgan, chief executive officer, Updox. “The next couple of months are crucial in the battle against COVID-19. Even if providers aren’t delivering vaccines themselves, our Vaccine Communications Package helps with exchanging information with patients, answering relevant questions, documentation or collecting forms and encouraging adoption – all critical components to ensure success.”

While more than 95% of practices currently utilize telehealth, as practices begin to adopt more virtual care solutions, it’s important to have a full strategy in place. Updox recently released a Virtual Care Playbook with the 4 steps to implement and accelerate a successful virtual care strategy, based on data from more than 3,000 practices, health systems and pharmacies. Updox is also hosting a webinar, “Updox Vaccine Distribution Workflows” on Jan. 13, at noon EST, to share workflow strategies for how healthcare organizations can use virtual care solutions to simplify the delivery of COVID-19 vaccines. 

Register for the webinar or learn more about Updox COVID-19 Vaccine Response solutions by visiting https://info.updox.com/covid-19-vaccine-delivery-solutions

About Updox:

The only place to manage healthcare communications across both in-person and virtual care, Updox offers one consolidated inbox for healthcare providers to manage the entire patient journey and office productivity. Through an all-in-one platform, Updox provides a broad set of capabilities for virtual health, patient engagement, and paperless office efficiency that work together to reduce costs and drive revenue. Updox is integrated with more than 100 electronic health records (EHR) and pharmacy management systems and serves more than 560,000 users and 210 million patients. Updox customers also benefit from an engaged user community for benchmarking, idea exchange and networking. Learn how we simplify the business of healthcare. Visit www.updox.com or follow the company on Twitter, LinkedIn and Facebook.

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