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Health Systems

Updox for Health Systems

Updox helps health systems and large outpatient facilities streamline communication, standardize administrative workflow and better engage patients in their own care. Managing large complex organizations with multiple departments or locations is difficult and a partnership with Updox helps manage this complexity. By eliminating endless single-point solutions and streamlining patient engagement channels—large complex organizations can better connect providers, healthcare partners and patients in an efficient manner, saving time and money but most importantly improving the lives of the patients they serve.

Key Benefits

Improve staff satisfaction

Save time and eliminate redundancies so staff can spend less time on routine administrative work and more time on higher-value tasks

Better patient engagement

Streamlined solutions to engage patients in their own care and ensure they are active members of their own care team.

Increase staff productivity

Most health systems use a range of technology solutions to reach customers. This avalanche of point solutions has staff swamped with browser tabs, desktop apps and more – creating a patchwork approach to care coordination

Access from anywhere

Do more from more places. All solutions can be accessed anywhere with Internet connection – in the hospital, at the clinic, from a cell phone or through a mobile device on the go.

Eliminate paper redundancy

Tired of jammed fax machines, piles of paper waiting to be filed and endless reminder notes of things to do after you’re done with what you’re currently working on? Review, edit, sign, file, annotate and forward – without touching a piece of paper.

Solution Overview

Increase patient and staff satisfaction with faster, easier channels to share information with patients while also providing online and text options to satisfy patient preferences.

Improve Engagement

One place to easily manage all administrative tasks with work queues, document edit and sign, templates, and audit trails so that your staff can act faster and gain visibility into communications status.

Increase Productivity

Consolidate all communications into one place where it’s easy to prioritize, personalize, route, respond, and take action.

Streamline Communication

  • With physicians working across different locations throughout Central Ohio, it’s imperative we find a way to safely and effectively deliver care to our patients. Healthcare must continue and Updox allowed us to start immediately.

    L. Arick Forrest, MD, MBAVice Dean of Clinical Affairs, OSU College of Medicine, and President of OSU Physicians, Inc.


Health Systems Resources

  • Improving Efficiency and Communications Across Multi-Location Health System

    Implementing a new system and process can be challenging for larger, multi-location organizations. But, the team persevered and initiated Updox by adding one provider every week, as well as their major nursing homes and community partners.

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  • Health System Implements Telehealth in 10 Days

    When the pandemic hit their area, Washington Regional Health System had concerns and questions - How would they safely, securely care for patients across the community? What could be done to protect staff?

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  • Fairfield Medical Center Selects Updox for Communications, Engagement and Virtual Care

    “We first selected Updox for electronic faxing in late 2019, to work alongside our Cerner electronic health record. Then COVID hit and we wanted to offer telehealth services to our patients to support ongoing care in a safe environment,”

    Read Article

Ready to get started?

Getting started is simple:

Let Updox simplify the business of healthcare enabling a better healthcare experience for the patients and consumers you serve.

Updox makes it easy:

  • Broad solution that works together better than any individual product
  • Understand and be ready to use in less than 30 minutes
  • Designed specifically for out-of-hospital providers and pharmacists
  • Dedicated On-Boarding and Customer Success expertise
  • Phone, email and live chat support