The Updox Platform

A complete platform for efficiently running your practice effectively connecting with patients.

For Teams of Any Size

Whether you’re a single-provider practice, a large hospital system, or somewhere in between, Updox has what your team needs to succeed. 

Small Practices

Streamline communications and manage day-to-day operations to scale up effectively. 

Mid-Market Practices

Easily communicate between multiple offices and providers to reduce stress and boost profits. 


Enjoy unlimited cloud storage, flexible functionality, and world-class support. 

How You’ll Benefit

Updox will unlock new benefits for your practice. Here’s a quick overview of what you can expect to gain from using the platform. 

Unify Communications

With fax, email, and other messages flowing through a single, organized inbox, it’s easy to communicate with patients, staff, and other healthcare professionals quickly and securely.  

Engage your patients

Organize Your Documents

Stop losing money

Updox Works the Way You Do

The Updox platform is designed to fit into your existing workflows, improving them instead of replacing them.


API connectivity makes it easy to send information between Updox and other systems. Whether you’re using the full suite of Updox products or filling in gaps in your current workflow, you won’t have to worry about data being mishandled. 


Onboarding and Support

For Your Whole Practice

The Updox platform gives your practice the comprehensive communications and operations toolkit it needs to thrive.

A complete platform

Unify communications through a universal inbox, document management tools, HIPAA-compliant messaging, and more.

Connect across Updox

Quickly and securely send data to other tools within the Updox ecosystem, integrated solutions, or outside partners.

One powerful ecosystem

With the complete Updox ecosystem, you’ll have everything you need to manage your practice, all from one organized place.

Get to Know the Updox Product Line

Use the complete Updox ecosystem or choose only the products you need to improve your current workflow.

Unified Communications Products

Communicate at your convenience, without the back and forth of phone calls.


Send and receive documents virtually for a simplified workflow.

Direct Secure Messaging

Securely communicate with providers, pharmacists, and more.

Patient Engagement Products

Build more meaningful patient connections and increase staff satisfaction.

Broadcast Messaging

Quickly message your patient roster by target demographic.


Offer secure, convenient virtual care solutions for your patients.

Appointment Reminders

Cut down on missed appointments with automated reminders.

Patient Portal

Allow patients to self-schedule, pay bills online, and more.


Provide secure, online forms for patients to fill out on their own time.

Secure SMS

Make HIPAA-compliant communications with patients easy.

Updox Payments Anywhere, Anytime

Updox Payments lets you interact with patients by engaging them where they are—on their mobile devices. Embedded within the Updox inbox workflow, Updox Payments provides a simple, quick way to request and collect payments from any location or device.

Let’s Talk Partnerships

Updox offers robust partnership programs for developers, referral sources, and resellers. Let’s succeed together. 

Don’t Just Take Our Word for It

Read what our current clientele has to say about the Updox Platform.

It seems crazy to say it, but we easily save the salary of at least one FTE using Updox. I consult with different offices and it’s a constant reminder of how streamlined our office is able to be because of Updox.

Renea Clark

Practice Manager, Blue Sky Health

The Updox platform seamlessly integrates with our EMR. Our larger practice has improved efficiencies across our office without spending extra time and effort learning multiple systems.

South Florida Integrative Medicine

Ready to See What Updox Can Do for Your Practice?

Schedule your free, custom demo of Updox today and learn how we can help your practice—and your patients—thrive.