Pricing

Customize your Updox and Charge Capture plans and pay only for the tools you need. Not sure where to start? Schedule a demo and we can help. 

Select the platform you’re interested in to understand pricing.

The Updox Platform

The Charge Capture Platform

ud-essentials
Standard

Includes all products built for small to mid-sized practices

Up to 1,000 fax pages

Up to 75 telehealth sessions

Patient reminders for up to 500 appointments

Up to 500 text messages

Up to 500 broadcast messages

*Ask us about our additional bundles such as eForms and Internal Messaging!

ud-enterprise
Enterprise

Includes all products built for the large practice or hospital & health system

Up to 10,000 fax pages

Up to 500 telehealth sessions

Patient Reminders for up to 2,500 appointments

Up to 5,000 text messages

Up to 5,000 broadcast messages

*Ask us about our additional bundles such as eForms and Internal Messaging!

ud-collabcare
Additional Standard Bundles

Up to 500 fax pages

Up to 50 telehealth sessions

Patient reminders for up to 250 appointments

Up to 500 text messages

Up to 500 broadcast messages

*Ask us about our additional bundles such as eForms and Internal Messaging!

ud-advanced
Additional Enterprise Bundles

Up to 5,000 fax pages

Up to 250 telehealth sessions

Patient reminders for up to 500 appointments

Up to 1,000 text messages

Up to 1,000 broadcast messages

*Ask us about our additional bundles such as eForms and Internal Messaging!

ud-chargecapture
Charge Capture

Quickly and accurately record services. Easily submit claims for reimbursement.

Mobile round list

Facesheet and facility notes

EHR/PM integrations

Secure messaging 24/7 support

*Ask us about our add on features such as eForms and Internal Messaging!

Try our Conversion Calculator

Use our Conversion Calculator to find out how much your practice could be leaving on the table without a digital charge capture solution. 

Here’s How Our Usage-Based Pricing Works 

Built for practices of
any size or specialty.

Leveraging benchmark data from over
50K practices, our pricing model scales
to meet the needs of any practice
regardless of size or specialty.  

Designed with flexibility
in mind. 

Product needs and usage vary from practice to practice, which is why Updox lets you customize your package to maximize your ROI. 

A model that grows with your practice. 

As your practice grows, you can upgrade
your plan at any point throughout the lifecycle of the agreement. 

Pricing FAQ

Are products sold a la carte or only as packages?

Our experienced solution consultants will work with you to build a customized package that meets your needs, whether that is a single product, multiple products, or the entire platform.

What if I don’t know how much usage I will need for certain products?

Don’t worry, our experienced solution consultants have access to benchmark data from over 10K customers that can be leveraged to help find the right plan for your practice. In addition, our customer success team will work with you post go-live to help monitor and adjust should you need to change to a different plan.

How do the bundles work?

Bundles provide additional volume for specific features at a discounted rate compared to overage charges.

For example, if your plan includes 1,000 electronic faxes (sent and received) but your practice typically uses 1,500, you can purchase a bundle to add 500 faxes at a better per-unit price. Not sure how much you need? Our team can help you determine the right options for your practice.

Not finding what you’re looking for?

See What Updox Can Do for You

Every practice is different, which is why our experts are ready to provide a personalized demo of how Updox can help solve your unique needs!