Pricing

Customize your Updox and Charge Capture plans and pay only for the tools you need. Not sure where to start? Schedule a demo and we can help. 

Select the platform you’re interested in to understand pricing.

The Updox Platform

The Charge Capture Platform

ud-essentials
Essentials

Includes all products built for the startup practice or solo practitioner.

Up to 700 fax pages

Up to 70 telehealth sessions

Up to 350 appointment reminders

Up to 500 text messages

Up to 500 Broadcast Messages

Unlimited cloud storage

Unlimited users

Print drivers

*Ask us about our add on features such as eForms and Internal Messaging!

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Growth

Includes all products built for the small-sized practice.

Up to 3,500 fax pages

Up to 250 telehealth sessions

Up to 850 appointment reminders

Up to 1,000 text messages

Unlimited cloud storage

Unlimited users

Print drivers

*Ask us about our add on features such as eForms and Internal Messaging!

ud-advanced
Advanced

Includes all products built for the mid-sized practice.

Up to 7,000 fax pages

Up to 500 telehealth sessions

Up to 1,650 appointment reminders

Up to 1,500 text messages

Up to 1,000 Broadcast Messages

Unlimited cloud storage

Unlimited users

Print drivers

*Ask us about our add on features such as eForms and Internal Messaging!

ud-growth
Advanced Plus

Includes all products built for the  large-sized practice. 

Up to 12,000 fax pages  

Up to 1,000 telehealth sessions 

Up to 2,000 appointment reminders 

Up to 2,000 text messages 

Up to 1,500 Broadcast Messages

Unlimited Cloud Storage 

Unlimited users

Print drivers

*Ask us about our add on features such as eForms and Internal Messaging!

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Enterprise

Includes all products built for the large practice or hospital & health system.

No overage fees or minimums; only pay for what you use.

Unlimited cloud storage

Unlimited users

Print drivers

Active Directory/SAML integration

Public API integration

Up to 2,000 Broadcast Messages

*Ask us about our add on features such as eForms and Internal Messaging!

ud-chargecapture
Charge Capture

Quickly and accurately record services. Easily submit claims for reimbursement.

Mobile round list

Facesheet and facility notes

EHR/PM integrations

Secure messaging 24/7 support

*Ask us about our add on features such as eForms and Internal Messaging!

Try our Conversion Calculator

Use our Conversion Calculator to find out how much your practice could be leaving on the table without a digital charge capture solution. 

Here’s How Our Usage-Based Pricing Works 

Built for practices of
any size or specialty.

Leveraging benchmark data from over
50K practices, our pricing model scales
to meet the needs of any practice
regardless of size or specialty.  

Designed with flexibility
in mind. 

Product needs and usage vary from practice to practice, which is why Updox lets you customize your package to maximize your ROI. 

A model that grows with your practice. 

As your practice grows, you can upgrade
your plan at any point throughout the lifecycle of the agreement. 

Pricing FAQ

Are products sold a la carte or only as packages?

Our experienced solution consultants will work with you to build a customized package that meets your needs, whether that is a single product, multiple products, or the entire platform.

Can I purchase products across different tiers based on my practices needs?

Yes, we will work with you to build the right package based on your needs. For example, you would have the ability to purchase Electronic Faxing within the Advanced plan and Video Chat within the Growth Plan.

Can I move up to a higher plan if I realize that I may have bought too low?

Yes, you will have the ability at any point during your term to move up to a higher plan for any product you have purchased during the term.

What if I don’t know how much usage I will need for certain products?

Don’t worry, our experienced solution consultants have access to benchmark data from over 10K customers that can be leveraged to help find the right plan for your practice. In addition, our customer success team will work with you post go-live to help monitor and adjust should you need to change to a different plan.

Not finding what you’re looking for?

See What Updox Can Do for You

Every practice is different, which is why our experts are ready to provide a personalized demo of how Updox can help solve your unique needs!