UPDOX PLATFORM

HIPAA-Compliant eFax

The easy, HIPAA-compliant way to share and manage documents.

Interested in seeing how our HIPAA Compliant eFax solution can work for you?

A comprehensive, digital solution for any workflow.

Send and receive documents while removing the expenses of physical hardware and paper. Digital documents flow through our secure, HIPAA-compliant inbox, increasing your staff and practice productivity while optimizing your workflow in a safe and efficient way.

Send, receive, and manage all documents through a single, organized inbox.

Digitally sign documents, edit text, and add comments to improve workflows.

Use “print to fax” functionality to quickly share pages from your favorite EHR.

Use the Outbound Fax dashboard to track a complete day’s worth of faxes.

Here’s how eFax works in the patient journey

eFax can help your practice run more efficiently and improve the patient experience. Click through the phases below to learn how.

Pre-Visit

Visit

Post-Visit

Ongoing Care

Pre-Visit

During this phase, your practice is scheduling, collecting patient information, and more. eFax allows your practice to:

Securely share documents and be fully prepared to meet with patients

Dramatically reduce paper and ink usage at your practice

Save money and stay better organized

Visit

Post-Visit

Ongoing Care

This phase involves billing, payments, and following up with the patient. eFax allows your practice to:

Improve organization with digital workflow

Easily share new information

Communicate more efficiently

Pre-Visit

Visit

Post-Visit

Ongoing Care

Pre-Visit

During this phase, your practice is scheduling, collecting patient information, and more. eFax allows your practice to:

Securely share documents and be fully prepared to meet with patients

Dramatically reduce paper and ink usage at your practice

Save money and stay better organized

Visit

Post-Visit

Ongoing Care

This phase involves billing, payments, and following up with the patient. eFax allows your practice to:

Improve organization with digital workflow

Easily share new information

Communicate more efficiently

Want to see how eFax can work for you?

Our eFax ROI Calculator can help you understand how a practice of any size can benefit from using Updox. Try it out now by filling out the form.

Our Assumptions

Work days in a calendar year: 250 days
Pages per inbound fax: 5 pages
Monthly cost per analog fax line: $30
Supply cost (paper, toner, shredding): $150 per month
Staff time (paper): 5 minutes
Staff time (eFax): 1 minute
Staff time (people): 1 hour per day

*This information is calculated based on the input provided by you and is made available to you for illustration purposes. We cannot and do not guarantee its accuracy and applicability to your individual circumstances.

Don’t just take our word for it.

Here’s what our many satisfied customers have to say about our HIPAA-Compliant eFax.

There were times, before Updox, I would have to run out to the office supply store for paper or toner. Now, we’re paperless and it saves so much time.

Renea Clark

Office Manager, Blue Sky Health

Staff found it very empowering for them to learn. We don’t need to wait 2-3 weeks for papers to get scanned into the system; now it is almost immediate.

Eric Costanios

Manager, Prescott Cardiology

One system for your whole practice.

eFax is just one of the many tools that make Updox a perfect platform for running your practice.

Streamline your practice

Use HIPAA-compliant eFax to send, receive, and manage documents quickly and efficiently.

Connect across Updox

Securely send data to other Updox platforms, or to outside partners including billing agencies.

One powerful ecosystem

Updox has everything you need to manage your practice, all from one organized place.

We think you’ll enjoy these products too.

The Updox ecosystem has solutions for virtually any challenge your practice might face. Here are some other tools we think you’ll find useful:

eForms

Direct Secure Messaging

Telehealth

HIPAA Compliant eFax FAQ

Are eFax HIPAA compliant?

Not all eFax solutions are HIPAA compliant. You’ll need to find a service that uses point-to-point encryption to protect sensitive information both “at rest” and “in transit.” In other words, digital information must be as safe in storage as it is in transmission. It is also important that all faxes containing Protected Health Information (PHI) have HIPAA-approved cover pages instead of standard MS Word cover sheets.

This helps to add another layer of security and ensure that only authorized parties can view the sensitive data being sent over the line. Furthermore, it is recommended to allocate a separate fax line for non-HIPAA materials rather than using one line for both types of documents. By replacing physical hardware and paper with a digital faxing solution, practices can save money and time while increasing workflow efficiency—but only if they choose a purpose-built, HIPAA-compliant eFax solution.

Updox eFax ensures HIPAA compliance with point-to-point encryption and secure cover pages for faxes containing Protected Health Information (PHI).

What makes an online fax service HIPAA compliant?

An online fax service can be considered HIPAA compliant if it employs various security measures to ensure the privacy of Protected Health Information (PHI). Such measures include utilizing a secure data center, encrypting data both in transit and at rest, using quality encryption standards, providing detailed information on their security protocols, signing a Business Associate Agreement (BAA), and having a configurable data retention policy. Cover sheets for all faxes containing PHI must also comply with HIPAA standards for data protection. Check out our Healthcare Fax Infographic to see how HIPAA-compliant eFax works.

How much does HIPAA-compliant eFax cost?

Every HIPAA-compliant eFax service will be priced differently, but these solutions are generally highly affordable—especially in the context of how much a HIPAA violation could cost your practice. eFax is one of the most popular ways for healthcare providers to send and receive sensitive health information, and having a HIPAA-compliant eFax service is essential for any modern healthcare business. If you’re pricing out online fax solutions, consider whether it makes more sense for your practice to pay a monthly flat rate or to pay per fax sent.

What happens to an attachment of a HIPAA-compliant fax?

An attachment of a HIPAA-compliant fax follows the same standards as the fax itself, meaning that it is kept secure and private. The cloud fax service will encrypt the attachment in transit and at rest so it cannot be intercepted or accessed by unauthorized personnel. Any organization utilizing a cloud fax service to send PHI must also sign a Business Associate Agreement (BAA) with their chosen vendor. This agreement outlines all of the security measures necessary for HIPAA compliance, such as configurable data retention policies, encrypted transmissions, and other protections.

Does Updox have a HIPAA-compliant eFax service?

Yes, Updox eFax is HIPAA compliant! Our secure platform has been designed with the highest standards of healthcare data security and privacy in mind. Documents are encrypted before they leave your device, ensuring that only the intended recipient can access them.

We keep up with the latest industry trends to ensure that our service meets all HIPAA requirements for sending patient records electronically. You can rest assured that confidential information is kept safe and secure at all times. Additionally, eliminating manual processes reduces opportunities for human error—a crucial factor when handling sensitive patient information. Ultimately, you can trust Updox eFax to keep patient data safe and provide a convenient way to send and receive electronic documents quickly and securely.

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See how eFax can benefit your practice

Get a personalized demo to see exactly how Updox can meet your practice’s unique needs.

Schedule Demo

Your Guide to HIPAA-Compliant Online Forms

Simplify Your Workflow: A Healthcare Faxing Infographic

Beat Supply Chain Issues with a Paperless Practice

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HIPAA-Compliant eFax

A comprehensive, digital solution for any workflow.

Here’s how eFax works in the patient journey

Pre-Visit

Visit

Post-Visit

Ongoing Care

Pre-Visit

Visit

Post-Visit

Ongoing Care

Want to see how eFax can work for you?

Don’t just take our word for it.

One system for your whole practice.

Streamline your practice

Connect across Updox

One powerful ecosystem

We think you’ll enjoy these products too.

HIPAA Compliant eFax FAQ

Learn more about eFax.

See how eFax can benefit your practice