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Healthcare’s Complete Communication Platform

Updox gives you a single, unified inbox for all your important communications.

The Updox Communication Platform helps healthcare providers focus on patients, not paperwork.  Updox works seamlessly with most EMRs and is the only place to manage all your communications to ensure safe and efficient care. 

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2Practice Information

What You’ll Get with Updox:


  • Use secure video chat to conduct virtual visits in a secure, HIPAA-compliant environment 

  • Break free from back-and-forth phone calls and floods of paper documents before and after visits with HIPAA-compliant SMS texting and eFax 

  • Experience a true alternative to non-emergency, in-person care 

Patient Engagement

  • Keep your patients more engaged in their healthcare journey with seamless communications 

  • Use HIPAA-compliant video chat and text messaging to confer with patients remotely  

  • Provide helpful self-service options through the Updox Patient Portal

  • Quickly send important reminders to individual patients, your entire patient roster, or specific groups—like all patients taking a certain medication 

Practice Productivity

  • Spend fewer hours on manual tasks and replace multiple system logins with our unified system  

  • Fax files straight from your EHR with our drag-and-drop eFax tool  

  • Use Electronic Forms to make data entry more convenient for both your office and your patients 

  • Edit documents with our built-in editing tools and add tags, comments, and more to improve your office workflow 

  • Sign in from anywhere to work where and when you want to

  • Organize all your files (there’s no storage limit) in your Updox Inbox

  • Have the peace of mind that our industry-leading support team is always ready to help get the most out of Updox  

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Welcome to Updox!

Are you a patient?

Updox is an application used by your provider or pharmacy, and we do not have access to patient data. If you have an upcoming telehealth visit, please check out our patient resource page