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UPDOX PLATFORM
Patient Portal
Your patients don't want to sit on the phone listening to hold music.
Self-service for your patients.
The Updox Patient Portal helps your staff spend less time answering phones, scheduling appointments, and relaying provider questions. Patients can easily access medical records and clinical summaries, pay bills, or reach out with concerns.
Here’s how Patient Portal works in the patient journey.
The Patient Portal can help your practice run more efficiently and improve the patient experience. Click through the phases below to learn how.
Pre-Visit
Visit
Post-Visit
Ongoing Care
Pre-Visit
During this phase, your practice is scheduling, collecting patient information, and more. Patient Portal allows your practice to:
Give patients self-scheduling options
Easily communicate with patients
Automate administrative tasks
Visit
Post-Visit
This phase involves billing, payments, and following up with the patient. Patient Portal allows your practice to:
Easily collect payments online
Share information securely
Prioritize patient engagement
Ongoing Care
This phase is all about continuing care plans and building patient loyalty. Patient Portal allows your practice to:
Maintain dialogue with patients
Send updates and share news
Increase patient satisfaction
Pre-Visit
Visit
Post-Visit
Ongoing Care
Pre-Visit
During this phase, your practice is scheduling, collecting patient information, and more. Patient Portal allows your practice to:
Give patients self-scheduling options
Easily communicate with patients
Automate administrative tasks
Visit
Post-Visit
This phase involves billing, payments, and following up with the patient. Patient Portal allows your practice to:
Easily collect payments online
Share information securely
Prioritize patient engagement
Ongoing Care
This phase is all about continuing care plans and building patient loyalty. Patient Portal allows your practice to:
Maintain dialogue with patients
Send updates and share news
Increase patient satisfaction
Don’t just take our word for it.
Here’s what our many satisfied customers have to say about Patient Portal.
Today, 78% of our patients use their portal to view results, schedule appointments, update their demographics, and pay their bills. Because of the services that Updox provides, our staff makes 50 fewer phone calls each day. We can eliminate backlog and offer more personalized patient care. This is vital because, as much as our patients love technology, they want to know that we care about them as people. Our Updox solutions give us the time to do that.
Kari Jewett
Practice Administrator, Jonesborough, TN
One system for your whole practice.
Patient Portal is just one of the many tools that make Updox a perfect platform for running your practice.
Modern patient experience
Patient Portal gives the ease and convenience your patients expect in today’s online world.
Connect across Updox
Securely send data to other Updox platforms, or to outside partners including billing agencies.
One powerful ecosystem
Updox has everything you need to manage your practice, all from one organized place.
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The Updox ecosystem has solutions for virtually any challenge your practice might face. Here are some other tools we think you’ll find useful:
Learn more about Patient Portal.
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See how Patient Portal can benefit your practice.
Get a personalized demo to see exactly how Updox can meet your practice’s unique needs.