• How to keep schedules full

    No-shows and avoidance in care have significant impacts on patient outcomes and practice operations. Learn 3 easy ways you can keep schedules full.

    Watch Webinar


    Healthcare's Complete Communication Platform

    Enhance your patients’ experiences, boost office productivity, and drive organizational profitability—all from one location.

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    Easily manage documents and collaborate

    Create a collaborative practice, while also eliminating lost documents or need for a paper trail.

    Learn More About Office Productivity Schedule a Demo

  • Safe and convenient care with Telehealth

    Your no-downloads, web-based, HIPAA-compliant telehealth tool. NEW! Multi-language invites and screenshot capabilities now available.

    Learn About Video Chat Schedule A Demo

    A Single, Unified Inbox from Updox

    The Updox Communication Platform helps you deliver the best virtual and in-person care and focus on what matters most—your patients. Updox works seamlessly with most EMRs and is the only place to manage all your work and communications to ensure safe and efficient care.

    Office Productivity

    Spend less hours on manual tasks or multiple system logins, and more time focusing on patients. Our products improve staff satisfaction by streamlining administrative tasks in cost- and resource efficient ways.

    • Electronic Fax

      Electronic Fax

      Eliminate wasted time, money, paper and lost documents from manual faxing.

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    • Electronic Forms

      Electronic Forms

      Skip the paper and capture patient information instantly.

      Learn More

    • Internal Messenger

      Internal Messenger

      Simplify internal communication and easily collaborate with your team.

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    Patient Experience

    Interact with patients in a new way by engaging them where they are — on their mobile devices. Our products are ideal for increasing your patients’ access to care and information through convenient, secure channels.

    • Video Chat

      Video Chat

      Increase a patient’s access to care in a safe, secure, easy-to-use and efficient way.

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    • Secure Texting & SMS

      Secure Texting & SMS

      Reduce no-shows and cut down on phone tag by communication with patients where they are — on their phones.

      Learn More

    • Electronic Forms

      Electronic Forms

      Skip the paper and capture patient information instantly.

      Learn More

    • Patient Reminders

      Patient Reminders

      Notify patients about appointments and decrease no-shows and missed revenue opportunities using emails, texts and voicemails.

      Learn More

    • Broadcast


      Utilize a campaign strategy to increase patients’ access to information in a convenient and efficient way.

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    • Patient Portal

      Patient Portal

      Create a secure, organized area for patients to access information about upcoming appointments, medical records and bill payments.

      Learn More

    "We first selected Updox for Electronic Fax in 2019, to work alongside our EHR. Then COVID hit and we wanted to offer Telehealth services. We needed a system that would support our healthcare providers and patients. We found that with Updox."

     —Fairfield Medical Center

    Manage everything from one platform

     Updox is the only place to manage all your work and communications that happen outside of the EHR—see how our products work seamlessly together.

    What sets us apart from the rest

    No additional download or equipment for patient + clinician

    “I’m really pleased with how well Updox Video Chat works. It’s user-friendly with no required hardware or downloads. I’m excited about the way it allows me to connect with patients and colleagues.”

    —Brian Nyberg, MD

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    Works anywhere, on any device seamlessly

    “The biggest benefit Updox offers is the ability to do multiple things at one time. We can send a document to a chart, file it and route it to other departments. The efficiency and workflows are amazing. We can fax to multiple outside offices and file the document in the chart—all at the same time.

    —Zach McCarty, OD, SouthEast Eye Specialists

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    Remote, secure patient communication

    “We appreciate the ability to automate tasks with Updox. We can send messages to specific patients, certain groups or the entire patient base in just a few clicks. We can edit documents and file them immediately. That saves us so much time."

    —Radley Griffin, MD

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    Updox by the numbers

    Users trust Updox every day
    Patients in our database
    Secure Video minutes logged in March

    We’ve compiled the resources you need to help you through these times

    • Updox Vaccine Communications Workflows

      You understand the challenges of getting patients in twice for a shot that includes mild COVID-19 symptoms. Proactive communication and follow-up are required to make these vaccinations effective.

      Watch the Recorded Webinar
    • Interview with Central Ohio Primary Care

      The COPC group needed a better fax solution. And when COVID-19 struck, they quickly added a telehealth platform. See how they made these seamless transitions to more easily maintain patient care...

      Watch the Interview
    • 5 Questions to Ask When Looking for Telehealth

      You don’t have to sacrifice security for ease of use. It’s possible to implement a HIPAA-compliant telehealth solution that’s as easy to use as making a phone call…

      Read Blog

    Ready to get started?

    Getting started is simple:

    Let Updox simplify the business of healthcare enabling a better healthcare experience for the patients and consumers you serve.

    Updox makes it easy:

    • Broad solution that works together better than any individual product
    • Understand and be ready to use in less than 30 minutes
    • Designed specifically for out-of-hospital providers and pharmacists
    • Dedicated On-Boarding and Customer Success expertise
    • Phone, email and live chat support