NEW: Chat with an Updox Customer Experience team member! Click on the "Live Chat" button on the left between 8 a.m. and 7:30 p.m. ET, Monday through Friday.
Also: if you are a patient and have questions about your portal account, please reach out to your doctor's office directly for assistance.
Our Updox Support Center is open for our current customers from 8 a.m. to 8 p.m. ET Monday through Friday. To reach an Updox Customer Experience Analyst:
- Call 614-798-8170, ext. 2
- Email email@example.com
- Do not include protected health information (PHI), including patient names or other identifiable information.
- For your security, do not provide credit card information in any request. Our Customer Support team does not handle credit card information.
Most Read Articles:
- Installing Updox
- Fax Setup
- Letter of Authorization for Porting to Updox
- Installing an Updox Printer – Windows
- Installing an Updox Printer – Mac
- Mac Printer Driver Installer
- Update Credit Card
- All Training Videos
- Recent Updates
Please choose from the support options below:
Web Application 2.0
It’s Updox to go! We know you’re busy – enjoy the convenience of managing your Updox Universal Inbox directly from your cell phone
Already on the line with support? Click this Remote Control button so that they can see your screen!