Updox Support

Our Updox Support Center is open for our current customers from 8 a.m. to 8 p.m. ET Monday through Friday. To reach an Updox Customer Experience Analyst: 

  • Call 614-798-8170, ext. 2
  • Email support@updox.com
  • Do not include protected health information (PHI), including patient names or other identifiable information.
  • For your security, do not provide credit card information in any request. Our Customer Support team does not handle credit card information.


Most Read Articles:

Installing Print Drivers:

Note: Operating System Required: Windows 8, 10

Please choose from the support options below:

Desktop Application


Web Application 2.0


Updox Mobile

It’s Updox to go! We know you’re busy – enjoy the convenience of managing your Updox Universal Inbox directly from your cell phone

Contact Us


Already on the line with support? Click this Remote Control button so that they can see your screen! 

 Remote Control


 Updox HISP Practices Statement

• Updox Certificate Practices Statement

Check System Status:

Click here to check for current system updates or issues.