Healthcare's Complete Communication Platform

The Updox Communication Platform helps you deliver the best virtual and in-person care to focus on what matters most—your patients. Updox is the only place to manage all your work and communications that happen outside of the EHR to ensure safe and efficient care. Updox provides HIPAA-compliant solutions that optimize the patient experience, increase office productivity, and drive organizational profitability.

What do our customers have to say?

“Updox made a product that is so easy to deploy, and we’ve had a great experience with them. The fact that we were able to stand up their solutions so quickly is a strong ROI for us.”
—Julie Neil, Washington Regional Health System 
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TELEHEALTH

Convenient care made possible

Virtual visits and conversations take place in a secure, HIPAA-compliant environment and alleviates the back-and-forth phone calls, paper documents before and after visits and need for non-emergency in-person care.

Products Include:
  • Video Chat
  • Secure Texting & SMS
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PATIENT EXPERIENCE

Stay connected with your patients

On average, for every 100 appointments on a provider’s schedule, 7 will not show. Decrease patient no-shows, deliver targeted messages and alleviate the back-and-forth phone calls or need for paper documents before and after visits.

Products Include:
  • Secure Texting & SMS
  • Patient Reminders
  • Broadcast Campaigns
  • Electronic Forms
  • Patient Portal
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OFFICE PRODUCTIVITY

An easier way to manage documents

Spend less hours on manual tasks or multiple system logins, and more time focusing on patients. Communication takes place in a secure, HIPAA-compliant environment and alleviates the back-and-forth phone calls, lost messages, or need for a paper trail.

Products Include:
  • Electronic Fax
  • Messenger
  • Direct Secure Messaging
  • Electronic Forms

What can Updox do for me?

Discover more about who we are and what we believe