• Direct Messaging from Updox

    We provide seamless, secure communication

    • Save Time & Money: Reduce faxes, mail & calls
    • Improve Office Efficiency: Cut out copying, filing & more
    • Introduce Convenience: Message follow-ups instead of calling
    • Exchange PHI Securely: Certified Health IT System (CHPL)

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    Benefits of Secure Direct Messaging with Updox

    The Updox Suite of Communication Tools

    • I see it as being a great way for us to connect with physicians in our area and directly communicate with them.

      Beth Bryan, Pharma DSurgoinsville Pharmacy

    Along with Secure Direct Messaging, Updox Provides Multiple Patient Engagement Solutions:

    Online Fax & Document Management

    Access your documents anywhere with our robust online faxing system. We are the leading electronic fax provider in healthcare, processing millions of faxes each month.

    Secure & SMS Texting

    With our texting feature in place, reduce no-show rates from an average of of 18.9% down to 8%. Eliminate the avg. 8.1 minutes of phone time to reschedule a no-show. Cut out up to 1,500 calls each month.

    Broadcast Messaging

    Drive seasonal appointments and screenings with proactive messaging targeting specific groups of patients or all of them at once with our broadcast messaging feature!

    Appointment Reminders

    Customize messages to fit your patient's preference with the ability to select text, email or voice calls to remind patients of their upcoming appointments.

    Getting started is simple:

    Let Updox simplify the business of healthcare enabling a better healthcare experience for the patients and consumers you serve.

    Updox makes it easy:

    • Broad solution that works together better than any individual product
    • Understand and be ready to use in less than 30 minutes
    • Designed specifically for out-of-hospital providers and pharmacists
    • Dedicated On-Boarding and Customer Success expertise
    • Phone, email and live chat support