Reminders is ideal for providing convenient message delivery to your patients—phone calls, texts, emails and more. Decrease patient no-shows for missed appointments and create a reminders workflow that fit your office’s needs.

Benefits of Reminders

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    Work efficiently

    Utilize templates or create your own for common use cases

  • Increase revenue

    Provide reminders to decrease no-shows and missed revenue opportunities

  • Allow response

    Allow patients to confirm, cancel or call the practice (or keep it one way)

We’ve noticed a reduction in the number of no-shows since using Updox and that’s been great. It’s definitely been an added value for our practice and patients do appreciate the reminders, too.
Susana Garcia
East Belt Family Medicine, Houston, TX

Along with Secure Texting & SMS, Updox provides many more products.

Secure Texting & SMS

Deliver customized messages, while eliminating unnecessary phone tag and collecting information before and after visits.


Message all of your patients or segment groups based on demographics, age or diagnosis to deliver targeted messages ensuring patients stay on track for treatment and are aware of the latest services or information you can provide.

Video Chat

Provide virtual visits that take place in a secure, HIPAA-compliant environment, increasing patient access, while providing added comfort and convenience, and avoiding delays in care.