Patient Portal

Your patients don't want to sit on the phone listening to hold music.

  • Provide patients with a convenient and secure way to interact with physicians
  • Reduce the costs of sending out info to patients
  • Increase practice revenue and efficiency
  • Market your practice as a forward-thinking, customer-focused business

Benefits of Patient Portal

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    Automate Your Administrative Tasks

    Help your staff spend less time answering phones, scheduling appointments, and relaying provider questions, so they have more time to work on clinical and billing tasks.

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    Prioritize Patient Engagement & Safety

    Make it fast and easy for your patients to access medical records and clinical summaries, pay bills, or reach out to your staff with concerns.

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    Increase Patient Satisfaction

    Don’t force patients to call your office and sit on hold. The Updox Patient Portal helps them spend less time leaving messages, waiting for a call back, or trying to schedule office visits.

Today, 78% of our patients use their portal to view results, schedule appointments, update their demographics, and pay their bills. Because of the services that Updox provides, our staff makes 50 fewer phone calls each day. We can eliminate backlog and offer more personalized patient care. This is vital because, as much as our patients love technology, they want to know that we care about them as people. Our Updox solutions give us the time to do that.
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Kari Jewett
Practice Administrator, Jonesborough, Tenn.

Along with Patient Portal, Updox provides many more products.

Secure Texting & SMS

Deliver customized messages while eliminating unnecessary phone tag and collecting information before and after visits.


Drive seasonal appointments and screenings with proactive messaging targeting specific groups of patients, or all of them at once, with our broadcast messaging feature!

Patient Reminders

Customize messages to fit your patients’ preferences with the ability to select text, email, or voice calls to remind them of upcoming appointments or provide other information.