Patient Retention Strategies
Patient retention refers to the ability of healthcare providers to keep patients engaged in their....Read More
UPDOX PLATFORM
Alleviate the back-and-forth phone calls with safe and convenient HIPAA-compliant texting.
Secure SMS HIPAA-compliant texting allows healthcare providers to conveniently communicate with patients without compromising their privacy or protected health information. Encouraging patients to use texting options can save time and keep your phone lines clear for calls.
More effective communications mean both a better bottom line and more satisfied patients. Select phases in the journey below to see how Secure SMS can help.
Pre-Visit
Visit
Post Visit
Ongoing Care
During this phase, your practice is scheduling, collecting patient information, and more. Secure SMS allows your practice to:
Quickly communicate ahead of a visit
Easily contact patients with updates
Ensure timely patient arrivals
This phase involves billing, payments, and following up with the patient. Secure SMS allows your practice to:
Follow-up with patients quickly
Securely share important information
Easily gather patient feedback
This phase is all about continuing care plans and building patient loyalty. Secure SMS allows your practice to:
Communicate on ongoing health plans
Check in on patient status
Build patient/provider relationships
During this phase, your practice is scheduling, collecting patient information, and more. Secure SMS allows your practice to:
Quickly communicate ahead of a visit
Easily contact patients with updates
Ensure timely patient arrivals
This phase involves billing, payments, and following up with the patient. Secure SMS allows your practice to:
Follow-up with patients quickly
Securely share important information
Easily gather patient feedback
This phase is all about continuing care plans and building patient loyalty. Secure SMS allows your practice to:
Communicate on ongoing health plans
Check in on patient status
Build patient/provider relationships
Here’s what our many satisfied customers have to say about Secure SMS.
Instead of calling patients to remind them of upcoming appointments or the need to schedule a visit so we can review their prescriptions, we can use Updox to text them.
Lisa Scott
Office Manager
HIPAA-compliant texting is just one of the many tools that make Updox a perfect platform for running your practice.
Keep patients engaged with the convenient communication method they prefer. Keep your staff productive by reducing the number of phone calls.
Securely send data to other Updox platforms, or to outside partners including billing agencies.
Updox has everything you need to manage your practice, all from one organized place.
The Updox ecosystem has solutions for virtually any challenge your practice might face. Here are some other tools we think you’ll find useful:
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