• Secure Texting & SMS

    Safe & convenient care made possible

    Texting is ideal for communicating with your patients in a safe and efficient way. Conversations take place in a secure, HIPAA-compliant environment and alleviate the back-and-forth phone calls and allow your practice to remain connected to patients and exchange information before and after visits.

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    Benefits of Secure Texting & SMS

    Do You Answer the Phone When You Don't Recognize the Number? Neither Do Your Patients...

    • Instead of calling patients to remind them of upcoming appointments or the need to schedule a visit so we can review their prescriptions, we can use Updox to text them.

      Lisa Scott, Office ManagerCharles E. Meusburger, MD LLC

    Along with Secure Texting & SMS, Updox provides many more solutions.


    Updox Telehealth lets you interact with patients by engaging them where they are—on their mobile devices. Utilizing Video Chat, Texting, Forms & more.
    Learn More →

    Patient Experience

    Updox Patient Experience solution allows you to stay connected with patients. Utilizing Reminders, Broadcast, Text, Forms and more.
    Learn More →

    Getting started is simple:

    Let Updox simplify the business of healthcare enabling a better healthcare experience for the patients and consumers you serve.

    Updox makes it easy:

    • Broad solution that works together better than any individual product
    • Understand and be ready to use in less than 30 minutes
    • Designed specifically for out-of-hospital providers and pharmacists
    • Dedicated On-Boarding and Customer Success expertise
    • Phone, email and live chat support