Secure Texting &

Safe and convenient care made possible

Texting is ideal for communicating with your patients in a safe and efficient way. Conversations take place in a secure, HIPAA-compliant environment and alleviate the back-and-forth phone calls and allow your practice to remain connected to patients and exchange information before and after visits.

Benefits of Secure Texting & SMS

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    Boost patient & staff satisfaction

    Communicate without the back and forth of phone calls at your convenience

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    Work efficiently

    Utilize templates or create your own for common scenarios

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    Document care

    Attach forms, photos or videos and easily file conversations to the EHR

Instead of calling patients to remind them of upcoming appointments or the need to schedule a visit so we can review their prescriptions, we can use Updox to text them.
Lisa Scott
Office Manager

Along with Secure Texting & SMS, Updox provides many more solutions.


Updox Telehealth lets you interact with patients by engaging them where they are—on their mobile devices. Utilizing Video Chat, Texting, Forms & more.

Patient Experience

Updox Patient Experience solution allows you to stay connected with patients. Utilizing Reminders, Broadcast, Text, Forms and more.