HIPAA-Compliant Texting & SMS

Safe and convenient care made possible

Texting is ideal for communicating with your patients in a safe and efficient way. Conversations take place in a secure, HIPAA-compliant environment and alleviate the back-and-forth of phone calls, allowing your practice to remain connected to patients and exchange information before and after visits.

Man smiling at his phone with an appointment notification.

Benefits of HIPAA-Compliant Texting & SMS

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    Boost Patient & Staff Satisfaction

    Communicate at your convenience, without the back and forth of phone calls.

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    Work Efficiently

    Use pre-made templates or create your own for common scenarios.

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    Document Care

    Attach forms, photos, or videos, and easily file conversations to the EHR.

Instead of calling patients to remind them of upcoming appointments or the need to schedule a visit so we can review their prescriptions, we can use Updox to text them.
Lisa Scott
Office Manager

Along with Secure Texting & SMS, Updox Provides More Solutions:

Updox Telehealth lets you engage patients where they are—on their mobile devices. Utilize Video Chat, Texting, Forms, and more.

Updox Patient Engagement allows you to stay connected with patients. Utilize Reminders, Broadcast, Text, Forms, and more.

Updox Practice Productivity is an easier way to manage documents and collaborate with eFax, Forms, Messenger, and more.