VIDEO CHAT WITH UPDOX

Meet the All-New Updox Video Chat

Take care of your patients right where they are.

With our new and improved Video Chat, connecting face to face with your patients is easy. We’ve listened to your feedback to create the ultimate tool for HIPAA-compliant video communications.

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Benefits of Video Chat

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    Improve Patient Satisfaction

    Reduce the time it takes for patients to gain access to the quality care they need.

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    Boost Revenue

    See more patients more often by incorporating virtual visits into your day.

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    Ensure Security and Compliance

    All visits are HIPAA compliant, ensuring shared information is protected.

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    Integrate Seamlessly

    Integrate with more than 100 EHRs, allowing for a shared patient directory between our products and your EHR.

See Video Chat in Action

Take a closer look at the features of Updox Video Chat in these short videos

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Increase Accessibility

Easily send invitations to patients for a telehealth visit

Select from multiple languages, then invite recipients via text or email. You can send patients to a waiting room or connect with them directly in a Video Chat or audio call session.

Improved Waiting Room Experience

Enhance your practice's virtual workflow

Virtual waiting rooms with enhanced flexibility allow for triage workflows that mimic an in-person visit.

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Screen Share & Gallery Mode

Easily share digital documentation during one-on-one or group video visits

Hosts can share their screen and take notes or screenshots that can be saved to a PDF summary document and added to the patient chart. In the case of multiple video chat participants, simply change the layout to gallery mode display.

Optimize the Patient Experience

Keep patients and care teams in sync with virtual workflows that mimic an in-person visit

Streamlined workflows lead video chat participants seamlessly from email or text invite into the virtual waiting room and into an active video chat. Once the chat has finished, participants receive immediate summary notes from the visit.

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Add Participants to an Existing Call

Be flexible – add participants on the fly to active calls

Add a new video chat participant or phone call to an active video chat session with the “Add Participant” option. The Video Chat platform supports up to 12 participants, making it the perfect solution for group calls, staff conversations, or situations where translators or patient family participation is needed.

Additional Resources

Along with Video Chat, Updox Provides More Solutions:

Updox Telehealth lets you interact with patients by engaging them where they are—on their mobile devices. Utilizing Video Chat, Texting, Forms & more—add any of our additional products to build a Telehealth solution that works for you and your patients.

Updox Patient Engagement solution allows you to stay connected with patients. Utilize Reminders, Broadcast, Text, Forms, and more.